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All 15 Pleasanton hotels »

BEST WESTERN PLUS Pleasanton Inn

2.5 of 5
5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
Hotel amenities
Ranked #9 of 15 hotels in Pleasanton
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    4
    9
    3
    2
    2
Date Rating
Eric V
Ivins, Utah
Senior Reviewer
10 reviews
10 helpful votes
4 of 5 stars Reviewed 30 January 2012

We like the old school, outside door style hotel/motels where you don't have to drag all your stuff down a long interior hallway. We also like Best Westerns, in general. This BW had those outside doors, a *very* nice breakfast area and outstanding staff that went out of their way to help us in various ways. From getting a cab... More

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Peripatetic_Bobana
Sonoma, California
2 reviews
4 of 5 stars Reviewed 19 January 2012

I had an early morning seminar in the area so we came down the night before. We, essentially, were looking for the best price possible with no real expectations. The room was clean, the location convenient. What made this my hotel of choice for any future business trips to the area was the service. Every single employee we encountered was... More

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DRJ2009
Southern Oregon
2 reviews
1 helpful vote
1 of 5 stars Reviewed 24 November 2011
1
person found this review helpful

Pay an increased rate when booking online for a "pet friendly" room. Arrive only to find out that there is an additional $35/night fee for a pet. Manager told me that I should have read the fine print online, which would have directed me to call them to find out what there "pet policy" was. Why can't they just post... More

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lovefur
N. Calif
Senior Contributor
41 reviews
20 helpful votes
2 of 5 stars Reviewed 31 October 2011

decent bed, nice staff but no noise isolation from major freeway that encircles property. Average breakfast. Didn't look at pool or other amenities. Was booked for 2 nights but only stayed one due to loud traffic noise, even with best quality ear plugs was unacceptable for me. If you are not noise-averse the rest of the features were just fine. More

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Racegirlln
Laguna Beach, California, United States
1 review
5 of 5 stars Reviewed 21 October 2011

True, this is not the prettiest or newest place in town but they sure make up for it in service. The staff here went out of their way to be kind, friendly and accommodating. Their genuine care and concern was evident not just with me but the other customers I saw them interact with as well. I must also add... More

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moomin21
england
Senior Contributor
33 reviews
36 helpful votes
3 of 5 stars Reviewed 20 October 2011

We stayed here on our way from San Francisco to Yosemite. The check in was fine and the room was clean and comfortable, it wasn't noisy at all. It had the usual things like a coffee maker and toiletries, no fridge. We asked for a non smoking room which we got. We were a little shocked at the large metal... More

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Bryan C
Gig Harbor, Washington
1 review
2 helpful votes
1 of 5 stars Reviewed 15 September 2011
2
people found this review helpful

Can't polish this turd. As I drove up in the afternoon, several small groups of shirtless men were on the hallway balconies smoking and drinking beer. The desk clerk had only smoking rooms remaining, but said maybe they could spray some Fabreze if the smell was too bad. (All other hotels in area were sold-out) My room was closest possible... More

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Roxy1932
Auckland
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed 5 September 2011

We stayed here in August. We chose a room on the ground floor which suited our needs however there is alot of noise from the floors upstairs which kept us awake most nights. The airconditioning worked well but was too noisy to leave on at night time. Staff were pleasant and the hotel had a fantastic pool and spa. The... More

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jiseguerreros
Salinas,CA
Senior Reviewer
7 reviews
8 helpful votes
3 of 5 stars Reviewed 1 September 2011

First it took a while to get in our room since the key didn't work, so we were moved to another one. Room smelled a little moldy, carpet little dirty and the bathtub curtain was NOT waterproof so all the water went through it flooding the bathroom floor. It was late at night so all cleaning staff was gone, but... More

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Shelmert
West Linn, Oregon
Top Contributor
59 reviews
22 helpful votes
4 of 5 stars Reviewed 25 August 2011

While I had an okay stay here, I am a little surprised by some of the glowing reviews. This place is fine, but not exceptional. I got in very late at night, so my stay here was rather brief I can live with some freeway noise, but the room had an odd smell to it when I first got in.... More

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BEST WESTERN PLUS Pleasanton Inn Also Known As

  • Best Western Pleasanton
  • Pleasanton Best Western
Address: 5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)

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BEST WESTERN PLUS Pleasanton Inn
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