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Courtyard by Marriott Pleasanton

3.0 of 5
5059 Hopyard Road, Pleasanton, CA 94588
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Courtyard by Marriott Pleasanton
Ranked #10 of 14 hotels in Pleasanton
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61 reviews from our community

    Trip type
Traveller rating
    18
    18
    12
    8
    5
Date Rating
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 6 May 2013

I was rather disapointed in staying at this marriott I have been to others but was a bit put off by the was the rooms were out dated and smelled of paint and mothballs. The staff was friendly and the room was a good size, by I like a more updated room when I stay at a marriott hotel.

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
8 May 2013

Thank you for your comments and submitting a review. I apologize that we did not meet your expectations in Februay. However I am pleased to let you know that in late February we began our rooms renovation and it was full complete on April 12th. I hope that you will give us another opportunity to come and enjoy our brand... More

Mill Valley, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 April 2013

They have great people working there and keep their staff. Nice lounge and cool restaurant that is casual but chic. I love the pool area and nice seating so you can do business outside or inside. This is the place I put all my people when they come to town and there has never been a hiccup or complaint.

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See 2 more reviews by Sissy1218 for Pleasanton
GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
18 April 2013

Thank you! we are glad you enjoyed your stay. Renovation is complete and all rooms are looking great. More

San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 April 2013

I wanted to respond after reading the post about not calling if you left something. I would like to say I left both my Tiffany Co. wedding rings (I know how stupid) in the top drawer of my room. I didn't realize this until I was at the SFO airport. I called hopped back in the car and called them... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
18 April 2013

Thank you for you kind comments regarding lost and found. We work very hard to retain and return items to our guests. You will be glad to know that our rooms renovations are now complete and with the exception of removing the box containers from the lot there is no more activity, we hope that you come back and try... More

Atlanta, GA
Top Contributor
106 reviews 106 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 26 March 2013

I arrived and they had lost my reservation, I showed them my confirmation email but that didnt seem to do any good. I asked if they had rooms available and they did, but for some reason wanted to get to the bottom of why they couldnt find my reservation. I had just flown all day and wanted a bed, not... More

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See 3 more reviews by willi172 for Pleasanton
GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
18 April 2013

Thank you for your comments, and I am glad you enjoyed the updated room. I apologize about the mix up with the reservations? if there is anything I can do please contact me. I am sorry that the renovations inconvienenced you, we worked very hard to minimilze guest impacts as much as we could. We are completely done with the... More

Atlanta
Top Contributor
124 reviews 124 reviews
39 hotel reviews
Reviews in 66 cities Reviews in 66 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 19 March 2013

This is about as normal a Courtyard as you can find and fortunately they are updating it now. But, this means no elevator, you have to schlep your stuff up the stairs. The pool is outdoors and closed. Our reservation was screwed up and they damn near made it worse by pulling someone else's res from next month with a... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
18 April 2013

Thank you for choosing the courtyard! I apologize the the renovation work inconvienenced you, we worked hard to minimilize the impacts to our guests. We have completed the work and all rooms have been updated. I am sorry that the pool was still closed during your visit, we do close it for the winter from November through April. We will... More

South Carolina
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 9 March 2013

The hotel was everything a Courtyard should be - conveniently located, comfortable, and quiet. The bistro food and beverage was much better than you would expect in this price range, and the staff was great. (Hi Eden!) My room (224) was tomb-quiet and the bedding wasn't overly soft like some brands are moving to. Of course, this is personal preference,... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
11 March 2013

Thank you for your review and kind comments regarding the staff and hotel. We work hard to make your experiencde a great and memorable one. We look forward to having you back this week. We only have a few renovated rooms back so far, but almost half of the hotel will be done by the end of the week. Thanks... More

Downers Grove, Illinois
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 February 2013

Great hotel to hang out, wonderful rooms and great staff. Not much on negotiating for a large group, but other than that a nice hotel and staff. Location was great to get to food and other businesses.

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
27 February 2013

We are glad you enjoyed your stay! and even though you liked the rooms please come join us again with our newly renovated rooms beginning March 4th! More

Napa, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 18 February 2013

I stayed at this hotel for a few days last week. I was very disappointed with the light blankets on the bed. I'm used to having a heavy comforter provided during my hotel stays. Also, I was given a room right next to the elevator which was noisy and not where I wanted to be. I was surprised since the... More

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Cedar Rapids, Iowa
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 27 January 2013

I just finished a 3 day stay at the Courtyard by Marriott in Pleasanton. The hotel is located close to several major companies (Oracle, Safeway, Kaiser to name a few). I stayed on the second floor on the outside. I didn't have any problems with noise unlike some travelers have reported. We were in room 269 which was far from... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
28 January 2013

Thank you for your comments and I am glad you enjoyed your stay. Our renovation begins on February 22 and along with replacing the mattresses we will be expanding our workout room. We will be closing our Spa and filling it in to increase the size of our workout space as this is what our guests are requesting. Look forward... More

Pakistan
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 January 2013

Stayed as part of my trip to San Francisco. The rooms were nicely done, front desk was friendly and the lobby was comfortable. Stayed on 2nd floor room and had almost none of the issues. Remember that its part of the affordable line of Marriott hotels, not a Marriott class hotel.

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
15 January 2013

Thank you for your response and we are glad you enjoyed your room and your stay. Beginning February 2013 we will only be getting better with our new rooms, come back and visit us soon. More

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Additional Information about Courtyard by Marriott Pleasanton

Also Known As:
Courtyard By Marriott Pleasanton Hotel Pleasanton
Courtyard By Marriott Pleasanton Hotel
Courtyard Pleasanton
Pleasanton Courtyard
Pleasanton Marriott
Address: 5059 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Region: United States > California > Pleasanton
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 hotels in Pleasanton
Price range (per night): INR4,776 - 15,107
Hotel Class:3 star (3*)
Reservation Options:
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