I have to give the place five stars if only because of the staff. I walked in at the last minute after a long travel day and they were able to accommodate me entirely. No question about it; if I am back again this is where I am staying. More

Spent six nights here over Christmas, 2011...a great choice. Spacious, well-furnished, well-equipped, king-bedded suites with large living room and full kitchen, and two large flat-screen tv's. Suite was cleaned daily even over the holiday. Excellent buffet breakfast each morning with lots of newspapers for everyone. Friendly and very competent staff...minor plumbing problem fixed on Christmas Eve! Located in a quiet... More

The first thing we noticed when we walked into our room was a big easy chair covered with a baggy slipcover--not too reassuring. The hotel does advertise that it's planning a big renovation for next year, which is a good thing, because our room, at least, was dark, drab and a little sad. Well-equipped kitchen, though, and reasonably clean. Our... More

as always, the best beds money can buy. after a hard day of golfing and partying, nothing was better that knowing i was going to spend a night on those hyatt beds. room was great overall and only ate breakfast one day. so-so same oh same oh. used the kitchen for other breakfasts. worked great. i always enjoy staying at... More

Basically, there are four buildings surrounding a courtyard. The courtyard has a pool, and the buildings are surrounded by parking. It was easy to find, the kitchen was nice, and the staff was adequate. A good place all around if you want a two-room suite in Pleasanton, CA. More

We traveled to Pleasanton to visit family and needed a place to stay. We have two teenagers a boy and girl so we needed three places to sleep. The 2 bedroom suite was perfect. Each room had a bathroom and king size bed which we're very comfortable. We used the sleeper sofa which was pretty comfortable. Be aware there is... More

I was 6 months pregnant. Had a room on the 2nd floor. The staff helped with the luggage as there was no elevators. Interesting breakfast. It was a pleasant stay. More

Two bedroom room, Breakfast included, Free Happy Hour with hors d'oeuvres, 2 minute drive to the Bart Station, great pool, great staff, Starbucks and fantastic Japanese restaurant ( Sendo Sushi ) across the street all for the price of one small room in downtown San Francisco. We travel frequently with our 12 & 15 year old kids and this was... More

The hotel has both one and two bedroom suites. Our room was a one bedroom suite. There was a separate bedroom with large closet and vanity, plus an incredibly large bathroom containing the toilet and shower/tub. The separate living room had a sofa, desk, lounge chair, plus a complete kitchen and small dining area. There was a television in both... More