Hotel rooms are either being renovated, or are about to be. Room I had was obviously not one of the updated ones. The bed was terrible. Mattress and pillows were worn out. Only half of the coffeemaker was there, so not able to make coffee in the AM. No silverware or cooking utensils in the drawer, except a can opener.... More

Stayed here and my truck was broken into on the first night of my stay. Window broken and robbed. Police say it is a frequent occurence in this parking lot. Also, paid by Priceline and then hotel charged me for my stay as well! Would not recommed. More

Myself and my employees stayed here for about a month (unfortunatly it was the only hotel with a kitchenette that was available) The staff is empathetic and the walls are thin. They never cleaned the rooms as promised (once a week) and we always had to ask them to have them cleaned. Fire alarm went off several times in the... More

My room was filthy upon arrival even though mgr stated it was "clean". Kitchenette was just a mess of grease and dust in reflector pans and range hood, burned food in reflector pans as well. Stuck-on food on tabletops, chair legs, walls refrigerator-top of frige dirty and dusty.Baseboards coated in grime up to six inches along wall. Recliner was broken.... More

Believe what you read, this place is a dump. Bed was so bad we had to take advil to get through the next day. Broken furniture, windows so dirty I thought the fog had rolled in. Kitchen pan so dirty with burned on popcorn and smelled. You can hear every move from the room above you and the bed must... More

management has no clue of what to do. new managers do not answer phones and cannot take proper reservations. front desk crew lacked training. the blind leading the blind. i think this location is ready to self-implode. cannot believe this is a company owned location and main office does not seem to have a clue of what is going on More

Upon check-in everything seemed ok until I asked, smoking right? I was told no and when I informed front desk that I specifically booked a smoking room through Travelocity I was never informed that a smoking room was not available. I was informed that they try to accomodate all request and because a"group" came in they gave away my room.... More

I travel to Walnut Creek every couple of months for a week or two and always stay here. Rooms are clean and comfortable, location is great and it's very quiet. Front desk is always efficient, exactly what it should be for the kind of place it is (not a full service hotel). More

This Hotel is kind of clean, the location is ugly and in the ghetto. The service I received from Ramone the man at the front desk is so rude, and would not help me at all. When he seen me walk up to the front desk he looked at me with disgust probably because I am gay or that i... More