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All 7 Petaluma hotels »

Americas Best Value Inn & Suites Petaluma

2.0 of 5
5135 Montero Way, Petaluma, CA 94954
Hotel amenities
Ranked #6 of 7 hotels in Petaluma
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    2
    4
    6
    1
    3
Date Rating
luv2travelsmp
must travel
Reviewer
3 reviews
5 helpful votes
1 of 5 stars Reviewed 28 August 2011

Terrible place to stay. Room wasn't ready at check in time. We waited 45 minutes for the room to get cleaned. Our non smoking room smelled like smoke. The TV remote didn't work. The customer service was nonexistent. Highway construction caused us to leave in the middle of the night and the people running the place refused to give us... More

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kraor
San Francisco, California
Top Contributor
78 reviews
128 helpful votes
3 of 5 stars Reviewed 24 August 2011
1
person found this review helpful

This is a basic place to stay while in Petaluma or heading elsewhere.The roms are average in size with either queen,king or twin beds.The front office serves breakfast in the morning consist of waffles,cereal,toast,tea & coffee,The hotel was a basic place to spend the night clean affordable rooms with cable t.v., toiletries,towels for the bathroom. The hotel is located behin... More

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6tareg
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Top Contributor
93 reviews
49 helpful votes
3 of 5 stars Reviewed 2 June 2011
1
person found this review helpful

It was the Friday before Memorial Day so everything was booked. We were able to get one of the last rooms here and only needed a place to sleep as we were leaving the next day (very early in the morning). I usually stay away from motels/hotels that don't have an interior hallway access to rooms for security reasons. The... More

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Spencer707
Santa Rosa, California
1 review
1 of 5 stars Reviewed 23 March 2011

It was clean privacy sucked they kept peeking in the windows every five minutes the fridge was non existing no microwave even know it was a"very expensive suite". Should have stayed at the hyatt was only 15$ more a night plus the maid kept saying to the management we were smoking in the room. Hello there are fire alarms everywhere..... More

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iadviseU
Atlantic City, New Jersey
Contributor
16 reviews
4 helpful votes
3 of 5 stars Reviewed 6 March 2011

From the looks of the place it seems a little run-down and shady as it is near a casino. However, it is not as bad as it looks. The bedding was clean, the staff was nice and for the price, I think it's one of the more economical hotels in the area. $50.00 per night. Upon checking in the first... More

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Sheila Patel, Manager at Americas Best Value Inn & Suites Petaluma, responded to this review
21 March 2011

Thank you for taking the time to post this review. We appreciate your comments and use them to assist in training our staff to insure that these kind of incidents do not happen in the future. We apologize for any inconvenience you may have encountered. We work hard to provide you with the best possible lodging experience at the most... More

sOccermama123
SF Bay Area
Contributor
15 reviews
5 helpful votes
4 of 5 stars Reviewed 28 November 2010

Yes, it looks like an Ugly Duckling on the outside. And yes, the rooms are small and it's right by the freeway. But if you get the deal we got, who cares? Bring your ear plugs and relax in a very comfortable bed in a perfectly adequate room. Everything seemed clean and all the necessities worked fine (including a frig... More

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Sheila Patel, Manager at Americas Best Value Inn & Suites Petaluma, responded to this review
21 March 2011

Thank you for your response we appreciate your comments and are happy that you found our Inn to be comfortable and clean. It is important to us to provide you with the best accomodations possible at a reasonable rate. We look forward to serving you again when you are next in Petaluma. More

lisabee4
Red Bluff, California
1 review
1 helpful vote
5 of 5 stars Reviewed 2 August 2010
1
person found this review helpful

Yes, the room was small, but for the price it was nicely decorated and the staff was extremely helpful and friendly. The room had a mini fridge and a microwave, which most inexpensive motels don't. The pool was clean. The continental breakfast had waffles, cereal, danishes, toast, coffee, juice, milk, and tea. There is a casino across the parking lot,and... More

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Sheila Patel, Manager at Americas Best Value Inn & Suites Petaluma, responded to this review
21 March 2011

Thank you for taking your time to give us your comments. We appreciate your business and look forward to hosting you at our Inn again in the future. More

Mike2B
Sacramento, California
1 review
4 of 5 stars Reviewed 23 July 2010

We attended the Sprint Car Races at the Petaluma Fairgrounds, taking our Son & his family. After a great, Fun Night, we were all ready for a good nights sleep. We got exactly what we needed at this Motel. The rooms were clean, not fancy, beds were comfortable and we were treated very well by the staff. We will stay... More

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Sheila Patel, Manager at Americas Best Value Inn & Suites Petaluma, responded to this review
21 March 2011

Thank you for responding. We appreciate comments and your business. We hope to see you again in the future. More

rak_75
Santa Cruz, California
Contributor
18 reviews
12 helpful votes
3 of 5 stars Reviewed 3 October 2009

Positives: 1) Close to Point Reyes National Seashore -- the drive was less than 30 minutes so we took day trips. It was lovely. 2) Great value -- hotels and inns closer to the Seashore cost 2 to 5 times more per night. Also, the room and bathroom were very clean. 3) Free WiFi 4) Pool was clean and very... More

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LuvCA
Fremont
1 review
1 helpful vote
2 of 5 stars Reviewed 29 September 2009
1
person found this review helpful

I thought we were staying across the street at the Quality Inn. My husband booked this when I wasn't there. My advice is to stay at the Quality Inn across the street or somewhere closer to downtown. The room was tiny--not like the pictures. One chair at the desk-like table next to the tv. Not enough room for one to... More

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