This hotel was very nice. The staff was very welcoming and the lobby was nice and cozy. The breakfast was also pretty good, and they kept open till 10:30 so that was convenient. Overall, if I were to come back to Pasadena area sometime, I would definitely stay in this hotel again. more

I've never stayed with Holiday Inn before and I was impressed by their room and service quality. I liked it that they provide firm and soft pillows in the room, and the bed was very comfortable! Everyone was very nice there. The front desk people and cleaning ladies always smiled at me and greeted me. They were also very helpful... more

I am a very frequent business traveler who has stayed at dozens of HI's all over the country. Many HI's have special rates for local businesses and universities. I am careful to ask for these rates when I check in. Here in Pasadena, though, I was told they would give me the corporate rate, then told later that evening they... more

The hotel is located in a shopping center, so it was very quiet (many other hotels are by the street). The staff were welcoming and I love the complimentary water and breakfast. The front desk called me after I checked in to be sure the room was to my satisfaction. That was very thoughtful! The hotel has a parking structure... more

I really enjoyed the location and services. The staff was really nice as well. more

I stayed several nights at the Pasadena Holiday Inn Express, and I felt that the experience was simply "ok." I've stayed at several Holiday Inn hotels, and this particular was nothing special. The front desk area is nice and well-kept. The breakfast room sitting next to it is also nice and neat. The bedroom was decent sized, but there were... more

When I checked out of my room, I apparently left my favorite silver cross necklace in my room. By the time I discovered this, I was on my way to Montana to visit a relative. The staff looked for my necklace which has a great sentimental value to me. They found it and kept it stored for me until I... more

I was in LA for a 3 day shopping trip (6 months pregnant and it was my mom and I), so I needed an easy access, complete but express hotel... Holiday Inn Express Pasadena was great!!! Rooms are comfortable and clean, rates are very reasonable, breakfast is much more complete and good than you usually expect at a similar category... more

Note: During my brief stay, there's nothing the hotel management could have done to remedy the issues I had with this motel. A complaint to "fix" something would have been useless. I fail to see the logic in having a non-smoking room in close proximity to multiple smoking rooms. As soon as I exited the elevator into the second floor... more