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Crowne Plaza Palo Alto

3.5 of 5
4290 El Camino Real, Palo Alto, CA 94306
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Ranked #4 of 23 hotels in Palo Alto
4.0 of 5 stars 114 Reviews
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114 reviews from our community

    Trip type
Traveller rating
    44
    35
    19
    10
    6
Date Rating
BigHappyFamily2727
London, United Kingdom
Reviewer
5 reviews
10 helpful votes
3 of 5 stars Reviewed 14 February 2012 NEW

The staff are really friendly and really very helpful but this is at best a 3 star facility. It's tired, tired, tired. My room is big in a bad way - - it's not cosy at all, with wobbly rattan furniture (even the desk is bamboo and rattan), a free standing IKEA wardrobe and set of drawers with a small... More

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Bunnydots
Baltimore, MD
Senior Contributor
44 reviews
25 helpful votes
4 of 5 stars Reviewed 28 January 2012

Stayed here recently for business. While there's a little room for improvement, the Crowne was definitely nicer than the Marriott up the street where I stayed last time. Pluses: I had a "cabana room" which overlooked the pool. The furnishings, including the bathroom floor and fixtures, were modern and appeared to have been recently installed. The room itself was huge... More

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Ginnynj4133
NJ
Senior Contributor
23 reviews
4 helpful votes
5 of 5 stars Reviewed 24 January 2012

On a quick trip out west I spent 2 nights at the CP hotel. The front desk staff were efficient and friendly, the room provided restful sleep and adequate work space, the wired internet connection (wireless was available, I just didnt use it) was quick and a good location. I have stayed at other hotels up and down El Camino... More

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Kate B
Gainesville, Florida
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Stayed here for business in my own room but traveling with a colleague. We did not receive much in the way of special treatment, though I have been a Priority Club member with IHG for some time - a bottle of warm water and a drink voucher for the bar. The check-in process was efficient and we were given poolside... More

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sara09
corrales, nm
Contributor
14 reviews
13 helpful votes
4 of 5 stars Reviewed 21 January 2012

I stayed here for 3 nights for business, and was pleased overall with the hotel. It was easy to find, and check-in was fast, friendly and efficient. In fact, the excellent service was the absolute stand-out of my stay. The staff could not have been friendlier or more responsive - I called the front desk because I thought the heater... More

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mssnappy1972
Milwaukee, WI
Contributor
14 reviews
17 helpful votes
4 of 5 stars Reviewed 18 January 2012

My parents, my boyfriend, and I stayed here for an extended weekend for my nephew's 1st birthday. My parents and I stayed here a year before, when my nephew was born, but I didn't review the hotel at the time. Check in was a breeze (as was last year). The attendant was really nice and helpful. I received a welcome... More

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Andrea Murray, General Manager at Crowne Plaza Palo Alto, responded to this review
19 January 2012

Dear mssnappy1972, It is a pleasure to hear about your experience at the Cabana Hotel. Thank you for being a priority member and I apologize that the complimentary priority club member items were not given in your previous visit. I hope that you come to visit us during the summer to enjoy our pool. Thank you for writing about your... More

NebraskaFan71
Kansas City, Missouri
Contributor
19 reviews
9 helpful votes
3 of 5 stars Reviewed 14 January 2012

We stayed here in January. The hotel was quiet and the rooms were large. The lighting, especially around the desk in the room was very poor. The other lamps in the room could not be moved. We did use the business center and it worked well. More

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Andrea Murray, General Manager at Crowne Plaza Palo Alto, responded to this review
20 January 2012

Dear Nebraskafan, Thank you so much for the feedback regarding your recent stay with the Crowne Plaza Cabana in Palo Alto. We appreciate your stay with us and we will look at the desk lamp you are referencing. We are more than happy to provide our guests with better lighting-feel free to call the desk at any time for anything... More

bronx_jeep
Bronx, New York
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 8 January 2012

The hotel was nice, could you more parking. Breakfast was OK, a little expensive (at least it didn't come out of my own pocket). My room was a little wierd, nice size and nice room, but the accessible shower was something I could not get used to the 2 nights I was there. More

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Andrea Murray, General Manager at Crowne Plaza Palo Alto, responded to this review
20 January 2012

Dear Bronx_jeep, Thank you very much for your recent visit to the Crowne Plaza Cabana Palo Alto. Thank you for the positive comments, glad you felt the Hotel was a nice accomodation for you. My apologies on the parking lot, we have just over 250 parking spots. However, there is nearby street parking and we do offer valet (fee applies)... More

Dinnah
Panama City, Panama
Reviewer
4 reviews
5 of 5 stars Reviewed 20 December 2011

Our trip to San Francisco, California for 8 days. Q First to mention all the great hotel like the attention of all staff. Places and trips made​​: Bay Cruise Adventure, A Tour of San Francisco Bay, San Francisco Fisherman s Wharf, Pier all. Muir Woods, north of Golden Gate Bridge, and Monterey Aquarium, Caramel, Pebble Beach Del Monte Forest (17... More

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Andrea Murray, General Manager at Crowne Plaza Palo Alto, responded to this review
19 January 2012

Dear Dinnah, Thank you for sharing about the fun local attractions that you visited. I am glad that you had the opportunity to see the Christmas tree in downtown SFO. It is a pleasure to hear that you enjoyed the spcious rooms. Thank you for your positive review of your experience at the Cabana Hotel. Please visit us when you... More

stanfordfan
Modesto, California
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 21 November 2011

My wife and I stayed at the Crowne Plaza Cabana in Palo Alto this weekend--our fourth visit this fall. As always, everything was perfect. The rooms have been updated with new carpet and furniture for a nice, new touch. My parents also stayed this weekend and their room had new sinks in the bathroom, as well as new carpet and... More

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Andrea Murray, General Manager at Crowne Plaza Palo Alto, responded to this review
19 January 2012

Dear stanfordfan- We have recently updated our rooms and it is great to hear about your positive experience. Thank you for sharing about your experience at the Cabana Hotel. It is great that your daughter and her friend had an opportunity to try the Breakfast items from our buffet. Thank you for sharing about the positive experiences with our staff.... More

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Crowne Plaza Palo Alto Also Known As

  • Palo Alto Crowne Plaza
Address: 4290 El Camino Real, Palo Alto, CA 94306

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