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Viceroy Palm Springs


Hotel class 4.0 of 5
415 South Belardo Road, Palm Springs, CA 92262
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Reviews you can trust

71% Recommend
4.0 of 5 stars 196 reviews
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By trip type
All (196)
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5 of 5 stars
Los Angeles, CA
19 Nov 2009 | Trip type: Couples New

Ahh the Viceroy Palm Springs, I cannot wait to book my next stay. Even though we only went for a quick birthday weekend getaway, it was so relaxing and wonderful. The staff are super friendly, helpful, and attentive. The poolside food and drinks delicious (great fish tacos and peach margarita with the perfect amount of kick and our hungover breakfast... more

Management response from
Diego Heredia, General Manager

Thank you for your wonderful comments. We are delighted that you had an enjoyable birthday weekend getaway at the Viceroy Palm Springs and wish to thank you for acknowledging our great service, food, pools and location. We are happy to see that you are a loyal guest and that you wish to renew your vows here. We would be more...

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5 of 5 stars
San Francisco, California
19 Nov 2009 New

My husband and I, along with 90 guests, had a magical weekend at the Viceroy. The service, food, rooms and ambience were excellent. My guests are asking that we have an anniversary party at the Viceroy next year. Example of the hotel going way beyond, one guest with a child needed a cab with a carseat,but none were available. The... more

Management response from
Diego Heredia, General Manager

Congratulations on your recent wedding. We are so delighted that you and your husband had a magical experience at the Viceroy Palm Springs. We are also thrilled at your desire to come back next year to celebrate your anniversary party. It was wonderful to learn that our colleagues went out of their way to accommodate your guest and his daughter...

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5 of 5 stars
Toronto, Canada
15 Nov 2009 | Trip type: Couples New

Loved the spectacular grounds and pools, great restaurant and excellent massage at the spa. The location is excellent and staff were friendly and helpful. We had a one bedroom villa which was fabulous! Minor issues - wireless internet did not work well in our room, bathroom could use a serious upgrade. There were 2 weddings the weekend we were there... more

Management response from
Diego Heredia, General Manager

I was delighted to read your wonderful comments regarding your recent stay at the Viceroy Palm Springs. I am glad that you enjoyed the grounds, pools restaurant and your massage at the Spa. I do apologize about the internet issues you encountered and that you were disrupted by the music from the wedding that was taking place on Saturday. I...

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5 of 5 stars
California
8 Nov 2009 | Trip type: Friends getaway

The Viceroy Hotel in Palm Springs exceeded my highest expectations. My first visit provided me with total comfort and serenity. While the surroundings were beautiful and the ambience was embracing, it was the positive and friendly service from management and staff that will lure me back. Kudos to Diego, Don Devine, and Melissa and the rest of the crew for... more

Management response from
Diego Heredia, General Manager

Ms. Harris, Thank you for your wonderful comments. I am thrilled that our team was able to exceed your expectations. I appreciate you acknowledging our service and dedication to our guests. We strive to make every guest feel as though they are staying at our home. I have shared your comments with Don, Melissa and the rest of the team....

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3 of 5 stars
billingham cleveland
8 Nov 2009 | Trip type: Couples

If you like living the American retro dream this will probably appeal.We were at the end of a Califorian pacific coastal tour needing a few days peace before heading back to the uk.The rooms I felt disappointing given brochure/ website photos. these gave a misleading view of the hotel as a whole.Our premium studio looked every bit as old as... more

Management response from
Diego Heredia, General Manager

Thank you for taking the time to provide us with your constructive feedback and would like to take this opportunity to apologize for the problems you experienced during your stay. I apologize for your dislike of our décor and configuration of your guest room. Our hotel comprises a series of historic buildings and villas originally developed in the early 1930’s...

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5 of 5 stars
Palm Springs, CA
6 Nov 2009 | Trip type: Friends getaway

Wow. The culinary team and management has done an outstanding job with the new dinner menu just released this week...oysters (who would think in the middle of the desert) are out of this world, great tuna tartare...can't wait to try everything! more

Management response from
Diego Heredia, General Manager

Thank you for your kind comments. Our Culinary team has done an amazing job creating this menu and we are extremely proud of it. We are receiving great reviews from our regulars, locals and hotel guests. We are thrilled to see that you enjoyed the Oysters and the Tuna Tartar. There are many more dishes for you to try so...

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5 of 5 stars
Los Angeles
4 Nov 2009 | Trip type: Couples

We LOVED this hotel. The staff was so personable and helpful (thanks, George!). We went here for one night on our wedding anniversary and were treated like VIP's from the very beginning. It was our first trip to Palm Springs and they recommended a fabulous steakhouse for dinner, a perfect dance club, and the best casino in town. We had... more

Management response from
Diego Heredia, General Manager

Thank you for taking the time to provide us with your comments. I am delighted that George and the rest of team were able to make you wedding anniversary memorable. I apologize about the issues you had with the hot water but glad to learn that the team was proactive at fixing the issue and offer the necessary compensation for...

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5 of 5 stars
Toronto
4 Nov 2009 | Trip type: Couples

Staying at the Viceroy was just what the doctor ordered. If you desire a truly relaxing stay in the desert then this is the place for you. After a 5 day stay at the hotel it was hard to come back to reality. The manicured grounds of the Viceroy are so condusive to calm, that it was all we could... more

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5 of 5 stars
Monterey
2 Nov 2009 | Trip type: Friends getaway

This little cool gem caresses you with a subtle rhythmic infusion of sultry background music, crisp white linens and impeccable service. The staff is conscious of your every wish and need. The glistening pools are cool and clean with classic Palm Springs stripped awnings sheltering one from the rays of their warm sun. All meals may be enjoyed pool-side as... more

Management response from
Diego Heredia, General Manager

Thank you so much for your wonderful review and for acknowledging our service, beautiful grounds, linens and location and Beignets! We are very proud of our entire team and your comments have been shared with everyone that was involved in making your stay memorable. I am thrilled that this is your 7th stay and that you will continue to make...

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4 of 5 stars
Los Angeles
8 Oct 2009 | Trip type: Couples

The Viceroy was a beautiful hotel. The rooms had great character. LOVED the pool areas. We went during the heat wave so got a great deal, otherwise I would not pay $300 for the small room. The location was great, walking distance to the strip, casino. The wireless internet didn't work in our room, so had to go to the... more

Management response from
Diego Heredia, General Manager

Thank you for your comments. I am glad to you were able to enjoy one of the many great deals that we are currently offering and that you got to enjoy the great vibe at the Viceroy. Thank you as well for acknowledging our convenient location just minutes from downtown. I do regret to learn that you had issues with...

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Viceroy Palm Springs Also Known As

  • Viceroy Hotel Palm Springs
  • Palm Springs Viceroy Hotel
Address: 415 South Belardo Road, Palm Springs, CA 92262
Hotels in Palm Springs Viceroy Palm Springs
4.0/5.0
196