The location is great. Walkable to the downtown shopping and dining. It's right at the foot of the mountains so it's picturesque. The grounds are charming old palm springs casitas. My room, 517 was a bit tired. There was black mold(?) in the white grout of the shower. The tiles were also chipped. I love an elegant hotel bathroom, this... More

We stayed for only one night, our last in the desert. The staff are super friendly and helpful, the grounds are lovely but the room was hideous. Don't accept room 306! Very small, no outdoor sitting, window at ground level to open, bathroom stall came with black mood growing in the grouting, terribly dim lighting in both bedroom and bathroom... More

I'm a big fan of this hotel it's one of my favorite places however the fun lively vibe is gone. This time it was way to quiet and almost boring. Something is very different now can't really pin point it. An attractive front desk girl would certainly help. Maybe some cool upbeat music playing around one of the pools would... More

Bottom line: a good effort that failed to deliver. Check-in and check-out both took 20 minutes (at the desk) and involved medium-level inconvenience. An excellently decorated room disappointed because it was starting its descent into shabby. Nothing was really wrong, but there were minor breaks and signs of wear, and a bit too much dust. Some of the common areas... More

The Viceroy Palm Springs was a wonderful downtown Palm Springs resort experience. The staff are all friendly, informative, and very attentive. The grounds are beautiful and well maintained. With three pools to chose from, there are plenty of places to lounge around and cool off after laying in the hot sun. Plus, it is in walking distance from many of... More

We stayed for two of our four nights in Palm Springs at the Viceroy - we would have stayed for all four, but rooms were not available! Reception was quick and straightforward - room not immediately available, but we were in no hurry to get to room. Room was very nice, facing onto centre pool. Bed was a bit soft,... More

We recently had my daughter's wedding at the Palm Springs Viceroy. The staff at the Viceroy was helpful from the moment we first dropped in the year before, unannounced. Olivia and Jessica were a great team. We began with Olivia, but Jessica was our go to person for the event. From the moment we arrived, two days prior, the staff... More

We had a fantastic stay from beginning to end. The valet's that brought us our bikes ( which are very fun) , the front desk staff who were always helpful and went beyond, the grounds are beautiful, Melissa in the spa spent time talking to me, the spa area very cool, the work out room is small but I had... More

My husband and I spend 6 days at the Viceroy Palm Springs. The signage on the front of this hotel is very subtle and if you blink you will miss it. Parking is on the street or valet. We found plenty of parking on the street but the valet was included so that was nice. We were escorted to our... More