Hard to give a review when you only stayed one night. The room was okay. The air conditioning worked perfectly. It was clean, but the most disappointing part is trying to get any wi-fi/internet coverage. Almost impossible. A little far out of town so a car is a necessity. I agree with a previous review about the underground parking. This... More

Although it was more than a good walk out of town we thought it was fantastic and would return some time soon. Hired a car made the difference to access the surrounding tourist things for three days of a seven day stay. What a pool and a pool swim-up bar with mist to keep you cool when not in the... More

I read a lot of the reviews before we made our trip to this resort and I was so surprised that there were so many negative reviews. I was a bit apprehensive of staying here to be truthful. By looking at the reviews I decided to call early in the morning to see if we could have a 3rd floor... More

You know, I was really startled by the negative reviews a few people left, although I do understand the vultures that look like Elvis trying to sell you a timeshare are like a bunch of bad carneys in a bad after school special. REGARDLESS, the whole feel of the place is lovely and relaxing, the pool is gorgeous and the... More

Went here for Mother's Day weekend with the family, what a mistake and waste of money. Check in: 30 minutes of wasted time, try to up sale you on their "Time Share". Parking: Don't bring a vehicle over 6' in height for underground parking, street parking is limited. Rooms: Old & out dated, thin ceilings, all we heard was the... More

My parents have been timeshare owners here for over 10 years. My dad and son came here for a few days last week. They checked out and headed back to Arizona and then my son realized he left his iPod on the master bathroom counter. We began callling about noon. 7 phone calls, 3 voice mails to the head of... More

stayed here for a family reunion. there was nothing wrong with the hotel, BUT i payed for four rooms thru hotels.com. each family was required to leave a credit card for incidentals..no problem. when we check out they gave each of the four families a no bal due reciept. now, turns out they have charged each of us for the... More

This place is nice. The rooms are spacious and clean. Jacuzzi tubs are a nice touch. But as my 8 year old granddaughter pointed out "There are TEN PAGES OF RULES AND REGULATIONS!" (R&R's). Among them: 1.) you are alotted a certain number of pool towels upon check in. If you don't leave that number in your room upon checking... More

Spent a short weekend here with friends who are owners. The room was a two bedroom, two bathroom suite with a balcony view of the canyon right on Palm Canyon Drive. We had visited them while they were staying here before and I had coveted the pool area. The resort buildings surround this big pool with a grotto and waterfall... More