Used this property twice, in the month of Oct, as we looked for property in Palm Springs. On both occasions our credit card information was compromised by hotel staff. On first ocassion discussed incident w/ hotel manager. He stated he would advise staff not to use customer's credit card information. On second occurance within 3 wks, he stated he had...
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As the new manager of Quality Inn Palm Springs, I take all reviews seriously. I was particularly concerned about the fraudulent use of a credit card review. I have talked to the previous manager who said the card was not compromised at our hotel. He discussed this with the guests at the time. He was sorry their credit card had...