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Quality Suites Anaheim Stadium


Hotel class 2.5 of 5
3101 W Chapman Ave, Orange, CA 92868
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Rating summary
2.5 of 5 stars 2 reviews
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1 of 5 stars
buddyfun36   1 contribution
Las vegas
25 Jan 2010 | Trip type: Family

After driving for 4 hours from Las Vegas, we were arrived at this hotel tired. We were disappointed at first because of the surrounding area. It did not seem safe at all. On the way to our room, we were realized that this hotel was a remodel from an apartment complex. When we opened the door, there was a strong odor inside the room. The room looks terrible with it's cheap paint, and furniture. When we told the receptionist that we can not stay in this room because of the smell. All of the sudden, there was a really fat Indian man with his heavy accent , he was sitting on the couch next to counter. He said "this is a five star hotel, this is the best hotel around here." I was tired, I did not want to argue, then we decided to leave, and he (fat Indian man) told me he will charged us for one night. We did not stay even though he did charged us for one night. Beware of the pictures online. It's not very accurate. Actually, you will save more money and headache stay somewhere... more

Management response from
Paul Patel, General Manager

Dear Valued Guest, First of all, I would like to thank you for choosing our hotel for your stay in Orange, CA area. And secondly, I would like to thank you for taking some time off to write your review about our hotel. In this open business world, every individual has a right to voice his/her opinion but ethically, one...

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1 of 5 stars
smilesvang   1 contribution
Sacramento, CA
26 Aug 2009 | Trip type: Family

Quality Suites Anaheim is not what it appears to be. For a hotel that claims to have a full kitchen, there was only 3 plates, 1 mug, 4 glass cups and 3 sets of utensil. There were no pots, pans, cooking utensils or bowls to use for cooking. There were no towels to use in the kitchen to wipe your hands, the refrigerator was rusted and the stove was asymmetrical. When asking for a extra blanket & pillow, the front desk said they were completely out but had one pillow with not a pillow case. Then asked me to come up front to get the pillow. As a hotel, how do you not have any extra linens? To top this all off, when checking out, the front desk rep was exteremly rude stating I needed to pay for the room. I'm well aware that the room needs to be paid for, I know what I'm doing, it'll help if the hotel staff knew what they were doing because I paid for the room when I booked the room. more

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Quality Suites Anaheim Stadium Address

3101 W Chapman Ave, Orange, CA 92868
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