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Holiday Inn Ontario Airport

3.0 of 5
2155 E. Convention Ctr Way, Ontario, CA 91764
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Ranked #21 of 42 hotels in Ontario
3.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    31
    20
    3
    2
    5
Date Rating
DrRon1854
CA
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Watch out for Holiday Inn when you are booking a hotel room as a government patron! Our office recently called their 1-800 Holiday Inn reservation number to book a room for one nite at the Ontario Airport. We were told that "No government rates were available." The cost of the room on a Tues. was $137 + tax. When we... More

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James D
Palo Alto, California
1 review
4 helpful votes
1 of 5 stars Reviewed 31 January 2012
5
people found this review helpful

Be very careful with this hotel. I think the hotel owner overbooks rooms based upon attracting customers to his nice-looking Holiday Inn property then shuttles them off to his other cheaper hotel he owns. I call it "bait-and-switch". Here is what happened: I arrived around 10 pm at this hotel only to be told that the hotel was sold out... More

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travel447
California
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 25 January 2012

This hotel had nice size room with a microwave and mini fridge. The rooom was clean. Wireless internet is complimentary and we had no problem connecting. The bed comfort was acceptable. We liked the fact that a variety of pillows (firm, soft, non-feather, etc.) was on the bed labeled with a ribbon. The bathroom vent had a constant loud hum... More

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ECO_minnie
Seoul, South Korea
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 8 January 2012

Service and room were good But breakfast u have to pay unless u booked it in package U have two bottles of water, arrowhead $3 each plus tax Bc I booked it through kayak/cheapticket, I paid so much more than actual price, make sure u check the rate with hotel ! More

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traveln4
sunny California
Contributor
17 reviews
9 helpful votes
4 of 5 stars Reviewed 2 January 2012

This hotel is nice for an overnight trip. The location is a little hard to find since it is in the back of many business offices. The check in was quick and our room was clean. The room was in the back section of the hotel and we initially parked near the back door. When we returned from our event,... More

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photoman4
New York
Contributor
18 reviews
10 helpful votes
4 of 5 stars Reviewed 28 December 2011

The lobby area including the Landings Restaurant are very nicely decorated. This holds true also to all of the guest rooms. The staff was very friendly, however the WiFi did not work both of the nights we stayed. For Personal and Business travelers alike, advertised free WiFi is one of the noted things about choosing a specific hotel to stay... More

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SenatorMcCain
U.S.A.
Contributor
14 reviews
3 helpful votes
3 of 5 stars Reviewed 15 November 2011

Great clean hotel. Awesome pool, pool sitting area, and workout room. Restaurant in hotel is $Expensive$! Breakfast buffet was good with great service, but not worth the $16 by the time you add the tip. Forget the triple layer chocolate cake, it's not like my wife's awesome cake. Go to Mary Collanders next door (walking distance) for great food and... More

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Tom Van Winkle, General Manager at Holiday Inn Ontario Airport, responded to this review
17 November 2011

Thank you for taking the time for letting us know about your experiences while you were here. While our buffet is $11.95 plus tax it does include juice and coffee and has a wide variety of hot and cold items, we do offer a great breakfast menu that has less expensive items that will be sure to satisfy any of... More

dhatch49
Grants Pass, Oregon
1 review
4 of 5 stars Reviewed 7 November 2011

The rooms were nice, the staff was very friendly and helpful. What really stood out for me was the bar. It had a great happy hour with good bar food and one of the best barmen I've ever seen in a hotel. Even if your not staying at HI but near there it is worthwhile to pop over for their... More

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Tom Van Winkle, General Manager at Holiday Inn Ontario Airport, responded to this review
17 November 2011

Thank you very much for your kind comments. I have shared your comments with our staff and they are very happy that you enjoyed your time with us. We hope to see you again soon! More

Waylontdog
Ohio
Contributor
20 reviews
12 helpful votes
5 of 5 stars Reviewed 28 October 2011

I, like many, pretty much view Holiday Inn as old 70's properties with many coats of paint on the walls and bad, depressing restaurants/bars/public areas, etc. I stay in about 100 rooms a year, and usually avoid Holiday Inn when possible. This HI, however, has me re-thinking them. It's new construction, so it isn't an old, rehabed property. It is... More

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Tom Van Winkle, General Manager at Holiday Inn Ontario Airport, responded to this review
17 November 2011

Thank you for taking the time to let us know about your thoughts of our hotel. We are all very pleased you enjoyed your experience. We hope to see you again soon! Happy Thanksgiving!! More

LesleyLane
Addison, Texas
Senior Contributor
28 reviews
11 helpful votes
3 of 5 stars Reviewed 14 October 2011
2
people found this review helpful

Sleep Timer: yes The hotel is 4 years old. My room was clean - enough. I was upgraded to a suite as a platinum member. I am guessing the suite hadn't been used in a while. Although it was clean, it just seemed not so clean. The literature was warped and stained including the breakfast sign. The shelf holding the... More

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Tom Van Winkle, General Manager at Holiday Inn Ontario Airport, responded to this review
18 October 2011

Thank you very much for your comments regarding your stay. Please accept my sincere apologies for the condition of your room. I have addressed the issues you found and have taken the necessary actions to ensure it won't happen again. We appreciate your business and do hope to see you again. Thank you Tom Van Winkle General Manager More

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Holiday Inn Ontario Airport Also Known As

  • Holiday Inn Ontario
  • Ontario Holiday Inn
Address: 2155 E. Convention Ctr Way, Ontario, CA 91764

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Holiday Inn Ontario Airport
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