I have stayed here many times and I always love it. If I need anythings, just let them know, they will provide it for me. They treated me like a family. This is the best Quality Inn hotel in USA, because of the cleanliness, excellent services, friendly staffs, great location, good price, quite, huge parking lot, and elegant. I would...
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Friendly staff, nice breakfast, pool/jacuzzi nice, flatscreen tvs,, comfy beds, frig/microwave, trucks welcome, every time we come to Calif., we stay here. Great price!
Reviewed 13 March 2012
i stayed for one night...not a bad hotel...very small ...bathrooms needed to be cleaned...other than that no problems
Very clean and comfortable room. Understanding reception staff meant we were able to check in early after a long flight to LA. Fridge and microwave in room. Free parking, wifi and breakfast included. A Denny's at the front of the property made for convenient dining. Close to Ontario Mills shopping. Easy access to 10 Highway for the next part of...
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Dear mezAussieTrav,
Thank you so much for taking the time to share your praises and comments. Only through our guests comments and suggestions that we can assess the quality of accommodations and services we provide.
We hope that you and your family member would see us in the near future.
Response from,
Ruth White
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We are waiting for a truck repair on our big truck and needed a clean, safe, comfy and affordable place to stay. This offers so much more.
The grounds are like a park with unusual and beautiful flowers and all kinds of singing birds. The staff is very helpful and kind, the cleaning ladies are authentic hard working women, and...
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Dear Celeste D,
What can I say, A huge appreciation for your beautiful comments about our facilities, staff and hotel manager. Truly rewarding when all our hard work was recognized. Thank you, thank you.
Response from,
Ruth White
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i have enjoy my stay here . front desk people are the best , they help me out went i need anything. thank. a very great place to stay. Tip is a great mgr here she do a good job here. thanks
Reviewed 19 October 2011
Dear Reginald Hamilton,
You're very welcome! Thank you for saying that we are the best! We look forward to see you soon!
Response from,
Ruth white
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Nice hotel, friendly staff. The only issue I had was the guy above me was walking extra hard. Had to call the front desk to get him to sit down.
Dear HerbDaddy,
It is very rewarding when guest recognizes hotel staff and the property for excellent job. Our success is measured by how our guests evaluate our services and facilities. And for that I would like to say thank you and hope we see you in not so distant future.
Response from,
Ruth White
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15 minutes walk or 3-4 minute shuttle ride to the airport, the Ontario Airport Quality Inn has one huge advantage: it is directly across the street from an In-and-Out Burger, something I can't get in my (now) home state. Yum!
The front desk staff were extremely nice and made me feel very welcome.
I needed to take the shuttle to...
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Dear christ0fu,
On behalf of our hotel front desk staff I would like to thank you and let you know how delighted we were to receive your kind words of praise for our front desk staff. We strive to make each guests stay a satisfying one. We truly appreciate your comments and we hope to see you in the near...
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First of all, I must say the staff was friendly, competent and anxious to help. The room was another matter. When we came in we found pieces of popcorn on the carpet in several spots. The tile or lino. floor in the bathroom and sink area was filthy. The bed was one of the most comfortable we have slept in...
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Dear Silverstreak,
First of all I would like to thank you for bringing this to our attention. Please accept my sincere apology. A hotel is defined by the quality of service it provides to it's guests and it is disappointing that in the cleanliness we failed you as our guests and the hotel.
I hope that in the near future...
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We are bigrig truck drivers, and the manager gaves us a great rate for an extended visit. We will be back May 19th through June 1st. Very nice and convenient to truck stop where CDL drivers can leave rig on extended Stay or park at hotel for short Stay. Pet friendly.
Reviewed 18 May 2012
Dear Sinbelian2,
Thank you for your comments and we are looking forward on your next stay this coming May 19th. We are lucky to have such an outstanding manager and we do appreciate that guests like you recognized her exemplary customer service.
Thanky you.
Ruth White
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