I have really come to like Best Westerns in the past few years. They are usually a great value, clean, updated. This one, sadly, is VERY in need of an update. The front desk service was lovely, however our room was not. Very dark, shabby, vintage tv and a/c unit, lighting was terrible. We were on the first floor and...
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Stopped on a recent trip to San Diego. A very nice and pleasant hotel to stay,very clean, the front desk staff where particularly helpful with suggestions where to visit and eat out.Definitely recommended.
I stayed here to take my son to Legoland which was only 10 minutes from the hotel. The price was great so I was not expecting the nice and clean atmosphere of the place. It is an older property, but they have maintained it well.
The front desk staff was very courteous and efficient. Nikola at check in was particularly...
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Thank you for the kind review regarding your recent stay with us. We are glad that you & your son enjoyed Legoland and found us to be conveniently located to it. Thank you also for commenting on how nice & clean our hotel is and the excellent customer service you received from our front desk team.
Should you & your...
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Bed Bugs!!! Yikes
The Hotel itself is fine the furnishings are modern-ish and everything 'seemed' clean. Woke up the last morning of my stay to find a small red bug in my sheets. I took a photo of the bug and went online sure enough it was exactly that of an Adult Stage Bed Bug (Cimex lectularius).
Upon check out...
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We deeply apologize for the unfortunate incident which occurred during the last morning of your stay with us. Thank you for informing our colleague about the situation so quickly. Because you alerted us in a timely manner, we were able to immediately treat the room in which you stayed, along with the surrounding rooms that very same morning.
I have...
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Staff and Manager where very friendly and very helpful..............will definitly stay here again when in San Diego area.
Thank you very much for taking the time to write a review. On behalf of all my colleagues, I would like to sincerely thank you for your kind words regarding our strong customer service. We certainly look forward to hosting you again when you make your next trip down to Oceanside!
Until next time,
Samantha
Guest Relations Manager
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Not the best experience at this Hotel.
Upon check in, the man at the counter was impolite and somewhat condescending to my wife and I. That put a bad taste in my mouth to start out with. Don't treat your customers poorly, ever.
When we unlocked our room, it looked like it was clean and just what we ordered.... Other...
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We are very sorry to hear that your recent stay with us did not meet your expectations. I would especially like to apologize regarding housekeeping accidentally waking you up at 8:30AM. We are unsure how this could have happened, especially considering that our housekeeping staff usually doesn’t begin their duties until 9:30AM. Nevertheless, we have already taken the liberty of...
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I normally don't write a review but i had to this time. i'm the project officer for the Air Force boxers and we stayed at this hotel during our resent visit to california for the armed forces boxing tournament. The staff was great and the rooms were even better. The staff made us feel at home. This was truly nice...
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Dwayne,
On behalf of our entire team here at Best Western-Oceanside Inn, I would like to say thank you for your generous comments. We thoroughly enjoyed hosting you and the U.S. Air Force Boxing Team while in town for the Armed Forces Boxing Championships. We are glad to have been your home away from home, especially with your boxers being...
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This hotel has been my hotel of choice for the past several years. I travel about every other week to the San Diego area and would not stay anywhere else! The management and staff have always been EXTREMELY friendly, helpful and go out of their way to make your stay with them comfortable and complete. The rooms are very clean...
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Reviewed 27 October 2009
Thank you, Kathy, for taking the time to comment on your positive experiences with us. We are delighted to hear that you have enjoyed being our frequent and satisfied guest. We likewise are proud to be your prime choice of dependable accommodations, whether you're in town for business or your own personal pleasure.
We appreciate your recommendation to those here...
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We frequent this local hotel and use the newly remodeled meeting rooms monthly for almost 2 years now. Excellent customer service from a helpful management staff and the improvements make it a nice place to hold our group events every month of the year. Easy access right off the 5 freeway, near the ocean, and very reasonable rates. We love...
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Michael,
Thank you for your kind remarks regarding your group's monthly use of the conference center at our hotel. It has been a pleasure hosting your group for the past couple of years and we look forward to doing so for many more to come.
We are pleased to know that you find our rates reasonable and our location to...
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I have stayed here for 2 months for work and would not choose any other hotel. Service is great and management goes out of their way to to help out or make our requests happen. They have a great Rate, and for that you get a GREAT, clean spacious room with fridge and microwave, and free internet. The pool and...
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Thank you very much for your review regarding your recent stay with us. It was a true pleasure being your host while you were here on business and we are glad to have been that constant source of relaxation after a hard day's work. We certainly strive to be the "BEST Hotel in the Area" and will continue to operate...
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