Got locked out of room after breakfast, neither staff nor security could get our room door lock open. They tried several new keys and were unsuccessful. I asked them the whereabouts of the emergency key, keep in mind I was at a Oakland Hotel, they explained the manager takes the emergency key home, they lived in San Leandro. This is... More

I have traveled all over the place and I tell you this place had the best customer service out of anywhere ive been More

We booked through the ParkSleepFly site and chose this hotel more or less at random, expecting a bearable night's sleep before an early flight. The room was clean and spacious with good amenities, and no cheap motel odor, and the window was operable, always a plus. They have a strict no-dogs policy but the desk clerk was pleasant and accomodating... More

The rooms are veey similar to a more expensive hotel, nice beds, large rooms, tv etc. I don't recommend the breakfast but it's included! More

We stayed here one night to fly out in the morning, so we wanted to be close to the airport. Check-in was quick and easy, and our room was spacious and very clean. Nice hot free breakfast with many choices the next morning, and a nice hot tub and free computer to use. The only thing that was bad was... More

We stayed one night. Free transportation from airport. The room price is right. The room is clean. The breakfast is more than I expected. It offers do-it-yourself waffles, sausage sandwich and another with bacon, along with cereals, yogurt, coffee, oatmeal, juice, etc. You heat up the big frozen sandwishes yourselves. I wish they have fruits. The eating area is clean.... More

I loved this place! friendly staff and very clean great beds and a breakfast was perfect for my on the go lifestyle quick and easy.The fact that is was close to the airport and the oakland coliseum was a plus.I would recommend this location without a doubt. More

If you looking for an option outside of the high prices in San Francisco, this hotel can be a very nice option. Close of the BART station (Coliseum/OAK Airport) they have a good price with good services, including laundry machines, breakfast, vending machines and free cable and Wi-Fi internet. The staff is great and help you with any kind of... More

I chose this hotel for it's proximity to my business meeting and for the price ... I would suggest paying more to stay somewhere else. I went to pull the sheets back to get into bed and a pair of hot pink women's underwear came out! I called down to the front desk and after a few minutes on the... More