OMG! We booked this through virgin (who have never let us down before) but reading some of the comments were a little apprehensive about the noise and location of this hotel. DO NOT WORRY! There is definitely a background hum but it is a lot quieter than a/c. In fact if you have the aircon on, you can't hear the... More

I am a repeat-visitor of this location for work. For most of my time here, I've experience great service, a clean room, excellent breakfast, and most importantly a friendly & professional demeanor from the staff (which really creates the EXCELLENCE in this place to begin with). I regret to mention how disappointed I was during my visit recently. This disappointment... More

Great staff and convenient shuttle service throughout Oakland. Hotel was clean and affordable. If you need a ride to Airport, ask for Doris. More

I came in from Las Vegas and on arriving at the hotel, the staffs make me feel at home. First the lady who came to pick me up at the airport was nice and very proffesional. I think her name is Doris. The services at the hotel was excellent. More

After a late arrival I had to discover that my reservation was actually for the following day. Friendly receptionist Kelly Khamorn did her best and was able to get me a decent room at no extra costs. Rooms are clean and fully equiped. If you are sensitve to noise you should ask for a room facing thwater, away from the... More

Wasn't there long, but it was simple and had everything I needed with an impressively complete breakfast. The front desk (Doris) shuttled me to my interview herself because the other shuttle had left without me. Very good service. More

I would just like to say that this is a good hotel to stay in. It is nice and clean and the location is very convenient. The van/shuttle service is a plus. They drive you to nearby attractions and work. One driver in particular (Gwen) is super super nice and very pleasant. More

While driving to the airport with Gwen, I had a very good conversation with her. She is caring and a fun personality to be around. It was raining as well, and she wa a good driver. More

My wife and I have stayed here three times now and we are very impressed. We stayed in a suite and it was very nice. Lots of room, clean, great view of the water. The bed was comfortable, the flat screen tv was nice, and it was very quiet and peaceful. The maids and management were very nice. Manager Bradley... More