I booked my stay 2 months in advance. So first thing off the airplane, we call for the free shuttle and they say they can't find my reservation. I finally talked them into picking us up anyway and sure enough, they could not find our reservation. After about 30 minutes of waiting for them to talk to Expedia and get... more

I picked this property because the internet said that they provided free shuttle from OAK, to the local BART, & within 5 miles of the property. On arrival, they had a sign that they were now charging for the shuttle despite the service being contracted already. In my room, I saw on their in house TV station, that they had... more

I stayed at the Park Plaza while visiting Oakland to attend a football game. The hotel was a great value when booked through a 3rd party site (the Hotels.com price was much lower than the Park Plaza's website). The room was clean and the staff was friendly. My room faced the back of the hotel so I did not hear... more

I booked this room online for double digits, and I was very impressed. Had an excellent night manager on duty for late check-in, very fast and friendly. Good, easy to use business center to print out boarding passes. Rooms were excellent, had flat screen TV, clean bathroom, good beds. Lobby and other areas were also very clean, very close to... more

Husband and I stayed at the hotel to be close to the airport since we were leaving early morning. We found the ninth floor room to be clean and bed comfortable. We ordered room service the first night and found it to be very yummy and could sit at our table and watch the sunset. We got the upgraded remodeled... more

Booked this trip through Egencia. The room was very clean and nicely decorated. Stayed on the fourth floor facing the street which turned out not to be too bad. If you do book this hotel you might ask for a room in the back. We were not awakened during the night but we use ear plugs as a general rule.... more

My husband and I had a pleasant 2-night stay at the Park Plaza. Very nice and friendly staff. Free wireless internet connections were terrific -- stable and easy to connect. The first night was blissfully quiet, which I think must've been because we didn't have anyone next door. Unfortunately, that wasn't the case for the second night, and I could... more

Just went on a quick trip out of OAK. Nice hotel, recommended by a friend. Fast check-in, airport shuttle was a breeze and it is close. Tried food at the restaurant, it was good. Rooms are standard - clean, Internet in the rooms but air conditioning was nice and ice cold! Hurray! The staff seemed good, said hello, took my... more

Grea airport-proximaty hotel. Rooms were clean, service was efficient, all in all a nice place to stay. They have the typical requirements, HSIA, airport shutle, even a good restaurant with tasty food. Nice hotel, I will be back. more