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Extended Stay America - Oakland - Emeryville

2.5 of 5
3650 Mandela Parkway, Oakland, CA 94608
Hotel amenities
Extended Stay America - Oakland - Emeryville
Ranked #17 of 48 hotels in Oakland
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40 reviews from our community

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Traveller rating
    14
    8
    3
    4
    11
Date Rating
Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW via mobile

We stayed at this hotel because of its close proximity to San Francisco. It was really convienent for us since we had a car so in 15 minutes we were in downtown. The hotel itself was good because of the size of the room as well as amenities. It had a kitchen which allowed us to make breakfast, since one... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 May 2013 via mobile

This has got to be the Worst Hotel we have ever stayed at!!!! Since we checked in it was a disappointment. Apparently they did not have any non smoking rooms available so we ended up in a smoking room having 2 kids with us; a 7 year old and 4 year old. The room was horrible!!! Since you opened the... More

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Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review
29 May 2013

Cindy - I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the level of cleanliness in your room and the loud noise that was coming from the bathroom shower. We are working with our maintenance personnel to determine the cause of this noise to assure this... More

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Toronto, Ontario
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 20 May 2013

We stayed two nights during one of the busiest weekends of the year, Berkeley graduation. I want four things in a hotel room: clean, quiet, hot showers, and relatively odour free. Unfortunately we only got one of those this last weekend. When we arrived we were given a room that smelled like rancid cooked fish. We tried to identify the... More

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Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review
28 May 2013

We hope you enjoyed Berkeley's Graduation! Thank you for providing us with details about your stay. The situations you described regarding the level of cleanliness in your room, the lack of hot water in your shower and the slight odor in the hallways are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure... More

Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 8 May 2013

The location is extremely convenient as it is situated right next to a a Best Buy and across the street from a Target. Lots of restaurant and fast food places within walking distance. The double room was roomy and clean enough. Front desk service was courteous. Kitchen was clean and functioned well.

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Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review
10 May 2013

Thank you so much for posting a review of our property. I am glad to read that you were pleased with the location, service and cleanliness of our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More

Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 22 April 2013

I was very skeptical about staying alone In Oakland, but staff here made me feel right at home. Property is well lit, clean, and I noticed staff payed attention when I exited the building in the dark and that made me feel safe. I was there for 6 weeks, staff was smiling and extra friendly every single day. Great job... More

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Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review
25 April 2013

Thank you for allowing us to provide you with your best hotel stay ever! I love hearing that our team was able to accommodate and provide a memorable experience to guests like yourself. Thank you again for posting your review! I am so glad that we were able to make you feel at home. I do hope that you will... More

Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 22 April 2013

My husband and I got back last night from a two night stay at this hotel. Let me say that this was our first time ever staying at this hotel chain so I was not aware of their policy of no housekeeping. We had a room on the second floor with a king size bed and we could see the... More

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Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review
25 April 2013

Thank you for the feedback about your stay at our hotel. The situation you described regarding our service is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have met with all associates to ensure your experience is not repeated. We continually work to improve our hotel, so I really... More

Oberlin, Ohio
1 review
4 of 5 stars Reviewed 11 April 2013

Never stayed in an Extended Stay America hotel before, but I must say it was wonderful to have the little kitchen, and the laundry, which I used. Everything is clean and in working order. Location is near the freeway, but this also is very convenient for accessing Oakland, Emeryville stores, Berkeley, and back over to San Francisco if want to... More

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Emeryville, California
1 review
4 of 5 stars Reviewed 5 April 2013

I stay here for 31 days and was impressed by the customer-oriented charcater of the management staff and front desk. They were accomodating, courteous and helpful. Kudos to Aaron and Christie. The only hesitation is that the location put me very close to the freeway and the noise was a bit annoying, but you cannot relocate the hotel:-)

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Emeryville, California
1 review
5 of 5 stars Reviewed 8 March 2013

Never stayed at any extended stay hotels and wasn't sure of what to expect. Surprised to say the least. Extremely friendly and courteous staff (they always have a smile, ask if there's anything you need) room fits my needs, only thing missing is my family. Can't beat the price compared to other hotels. Lots of stores and restaurants pretty close... More

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Ali R, Manager at Extended Stay America - Oakland - Emeryville, responded to this review
22 March 2013

Thank you for taking the time to write a review of your stay. Most people think that because our name is EXTENDED STAY you cannot stay for just a couple nights. I'm glad you've proved them wrong! Many of our nightly guests are surprised at how conveniently located we are to the shops and public transportation. It makes a weekend... More

Huntington, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 February 2013

We came to the Bay area to help our son and his family with a job relocation. We stayed here in Emeryville so they would be close to San Francisco for work and apartment hunting.The location worked very well as there are all the stores needed for shopping for a new home, new baby, and new job 5 minutes. The... More

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Ali R, Manager at Extended Stay America - Oakland - Emeryville, responded to this review
14 March 2013

Thank you for your great review of our property. I'm glad that you enjoyed your stay. This is a great location for a self sufficient traveler that wants the conveniences of San Francisco without the prices. Target, Starbucks, Best Buy, Home Depot, AMC Movie Theaters, IKEA...it's all so close! Thank you again for your review. We look forward to seeing... More

 
 
 
 
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Additional Information about Extended Stay America - Oakland - Emeryville

Also Known As:
Extended Stayamerica Oakland-Emeryville Hotel
Extended Stayamerica Oakland-Emeryville Hotel Oakland
Extended Stay America Oakland
Extended Stay Oakland
Oakland Extended Stay
Address: 3650 Mandela Parkway, Oakland, CA 94608
Region: United States > California > Oakland
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #17 of 48 hotels in Oakland
Price range (per night): ₹7,344 - ₹8,558
Hotel Class:2.5 star (2.5*)
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Extended Stay America - Oakland - Emeryville
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