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Courtyard by Marriott Oakland Downtown

3.0 of 5
988 Broadway, Oakland, CA 94607
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Ranked #10 of 46 hotels in Oakland
4.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    17
    23
    11
    6
    2
Date Rating
easystreets1
Contributor
17 reviews
8 helpful votes
4 of 5 stars Reviewed 31 January 2012

Recently renovated property with spacious rooms that are tastefully appointed. King size bed, plenty of desk space, sofa, and flat screen TV (albeit, not HD). Room was spotless and staff helpful at all times. Good on-site breakfast - eggs to order (for around $15). Short walking distance to many fine restaurants, bars, and the old convention center. Neighborhood is a... More

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Alison M
Perth, Australia
Contributor
13 reviews
5 helpful votes
5 of 5 stars Reviewed 3 January 2012

We ended up staying in Oakland as the hotels in Downtown SFO where either overpriced or fully booked. Great little hotel just a few steps from the BART station. Stayed with my husband and 2 children and the room accommodated all 4 of us beautifully. Great little restaurant for breakfast offering a healthy range of breakfast options. Only downside is... More

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Jason R
San Jose, California, United States
Reviewer
3 reviews
5 of 5 stars Reviewed 26 November 2011

Nice clean Room very quiet very friendly staff I would highly recommend . More

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monika starosky, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review
29 November 2011

Dear Happy Guest, Thank you for your compliments regarding your guest room and friendly staff. We appreciate your recommendation of our hotel. I hope we will see you again soon! Monika More

gr8eats88
Contributor
19 reviews
2 helpful votes
3 of 5 stars Reviewed 24 November 2011

My friends were in town for a special get together event. I met them at front lobby and made sure everything went well for check in. Afterwards they were hungry and starving so being not familar with area they ask the front desk of any recommdations and for some reasons they said look at the printed flyer on the counter.... More

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monika starosky, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review
29 November 2011

Thank you for sharing your experience with us, and we are happy you enjoyed one of the many diverse restaurants in the Downtown area. Ensuring our guests’ satisfaction is a top priority and we hope we can have the opportunity to exceed your expectations during your next stay with us. We hope you and your friends enjoyed the event which... More

Morty S
Santa Fe, New Mexico
1 review
2 of 5 stars Reviewed 17 November 2011

Stayed at the Courtyard Marriott last night in Oakland. Generally like all Courtyards. This is the worst I have ever seen. It is true they are about to renovate the common areas, but the rooms will not be redone until 2013. The mattresses had big, big indentations which made it hard to sleep. The air conditioning unit was hard to... More

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monika starosky, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review
29 November 2011

Thank you for your review of your stay at our hotel. We are sorry your experience was not a positive one, however our room renovation is complete and we are very excited about all of our new changes! I hope you will give us the opportunity to host your next visit should your travels bring you back to the Bay... More

J&CinNM
Albuquerque,NM
Senior Reviewer
10 reviews
11 helpful votes
3 of 5 stars Reviewed 13 November 2011

We stayed here so we could be within striking distance of downtown San Francisco without paying the high prices in the city. The hotel has a couple of things going for it. It is a block away from the Bart and you can walk to Jack London Square to get the ferry. There is a grocery store across the street.... More

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monika starosky, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review
29 November 2011

Thank you for the restaurant tip. Shan Dong is an excellent choice for Chinese cuisine, and very close to the hotel! We are sorry to hear about your valet experience and want to ensure you this not typical. I would love to have a follow up conversation to make sure everything was resolved to your satisfaction. You can reach best... More

wabi19sabi
sandy eggo
Reviewer
4 reviews
5 of 5 stars Reviewed 8 November 2011

I would prefer the Marriott nearby but Priceline gave me this one instead. There was nothing much to complain about except the TV is on the side of the wall instead of right in front of the bed and there is no view outside the window. The room and bathroom were clean and there is also a pull out sofa... More

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monika starosky, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review
29 November 2011

We are delighted to hear your stay with us was smooth sailing. I hope during your next stay with us you are able to enjoy all of the amenities we have to offer. Please let us know and we will be happy to provide you with information about restaurants, activities, or anything else in the downtown area that interests you.... More

ConnieO833
Springfield, Virginia
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 25 October 2011

This hotel is truly a find. I was hesitant to stay in downtown Oakland but needed to because of work nearby. I feel like I lucked up to find this hotel. It is well-kept. The staff is wonderful. There are a number of good restaurants and bars within a few blocks of the hotel. There is a free shuttle that... More

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monika starosky, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review
29 November 2011

Thank you for your kind words about your recent visit. The “Free B” green shuttle has been a big hit! We are delighted you were able to enjoy to convenience of the complimentary Downtown Oakland shuttle, and the excellent customer service our guests expect. We hope to welcome you back soon! Monika More

JPVM13
Alexandria, Virginia
Contributor
11 reviews
28 helpful votes
3 of 5 stars Reviewed 13 October 2011

I've stayed at this location on several occasions for board meetings in the Oakland area. It is a good location just 2 blocks from BART so it is easy to get to from OAK or SFO. You can also cab to OAK in about 20 minutes for $30 + tip. A big plus is the recent room rennovations. They are... More

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monika starosky, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review
29 November 2011

Dear Guest, We appreciate your detailed and informative review here on Trip Advisor. Thank for your pointing out that we are so close to BART, which provides convenient and affordable transportation to the Oakland and San Francisco airports. Both our hotel and the local area offer many amenities for both business and leisure travelers. It’s true, we do provide a... More

LoriFun-BabyBoy
Fort Collins, CO
Senior Contributor
27 reviews
12 helpful votes
3 of 5 stars Reviewed 8 October 2011

Upon checking in, normally the reservationist acknowledges my Gold Marriott loyalty, but this one did not. She checked me in as if I was buying a loaf of bread, and didn't explain the hotel amenities. The valet men are the exception -- they are courteous and helpful. When I got to the room, I learned they don't have wireless service,... More

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monika starosky, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review
21 October 2011

Dear Traveler, I apologize on behalf of our staff for not recognizing your elite status upon check-in. I can assure you that we truly appreciate your loyalty and will continue to improve our service. Thank you for mentioning our outstanding valet staff. Their service and our low parking rates make our property affordable in a large city. Sincerely, Monika Starosky More

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Courtyard by Marriott Oakland Downtown Also Known As

  • Courtyard Oakland Downtown
  • Courtyard Oakland
  • Oakland Marriott
  • Oakland Courtyard
Address: 988 Broadway, Oakland, CA 94607

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