We stayed here 6 nights and it was great. The bed was super comfy and it was clean. The pillows are very full and hard though but I always bring my own, so that wasn't a problem for me and hubby didn't complain. The only problem was HBO didn't work for most of our stay. Not a real big deal,...
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Hello,
I want to thank you for taking the time to review your recent stay. On behalf of our team, we are very glad you enjoyed your stay. By hearing the likes and dislikes from each of our guest, we are able to take the steps needed to ensure a great experience. Once again, we thank you and hope to...
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This was my second stay at this hotel. My first experience was not so good because of youngsters coming in drunk in the middle of the night and making a lot of noise.
The manager asked us to give him a second chance and we did.
If you stay on the 4th floor facing the ocean, you have a great...
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Hello,
I want to thank you fo taking the time to review your recent stay. As a team we are glad that you enjoyed your stay. It is our goal to provide a wonderful experience for all of our guest. Once again, we thank you and hope to see you soon.
Arthur Adolphson
Night Audit Manager
BW Newport Beach Inn
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The location is the best thing about this hotel. It is right across the street from the beach and close to restaurants etc. I paid a premium for the "deluxe partial ocean view" room and it wasn't worth the extra. The room was very standard, clean, nothing extraordinary, but I was at the front of the hotel on the very,...
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Hello,
I want to thank you for taking the time to review your recent stay. As a team we are glad you enjoyed parts of your stay but do apologize for the noise issue. Your feedback will allow us to make improvements in our hotel. On your next visit, just let us know that you need a room room not...
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wonderful spot in Newport Beach...close to everything...staff super nice! Rooms are very nice - great value!
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Hello,
On behalf of our team, we we to thank you for taking the time to review your recent your recent stay. We are glad that you enjoyed your stay. The location is excellent for many customers like yourself. It's our goal to ensure that each guest enjoys their stay. Once again, we thank you and see you next time....
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The hotel was clean. Staff was friendly. Chose this hotel because it was close to beach. Parking was not an issue. Furnishings were a few years old. Cabinets were coming apart. Son commented that the mattress felt like a tough piece of meat. Our backs were aching in the morning. Breakfast bar was small and unappealing. Overall rating is just...
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Hello,
I want to thank you for taking the time to review your recent stay. On behalf of our team, we are gad that you find your stay ok, but we will look at ways we could improve make each guest's stay a relaxing one. We do hope to see you on your next visit. Take Care. Regards,
Arthur A...
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I have booked this hotel for many clients over the last 2 years and have always had good results.
It is very nice to see management care so much about these reviews they seem to answer most of them.
Keep it up!
Lynne perez
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Hello,
I want to thank your for taking the time to review our hotel. We appreciate your comments as professional service is the staple of what we do. Once again, I thank you and hope to see you in the future.
Arthur A Adolphson
Night Audit Manager
BWNewport Beach Inn
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This is the PERFECT NPB location. Walking distance to the beach and an easy bike ride to Huntington Beach or Newport Beach Pier.
The hotel was nice, clean and well kept. The staff over the July 4th holiday was so amazing on such a busy weekend. They were so composed, helpful and really dealt with any situation will ease.
We...
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Hello,
I want to thank you for taking the time to review your recent stay at our hotel. The team and I are glad that your stay was very satisfying. It is our goal to ensure that every guest have the best experience. Once again, we thank you and see you next time.
Arthur A Adolphson
Night Audit Manager
BW...
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In June of 2011 we did a 4 day family vacation to Newport Beach, California. We LOVED staying at the Best Western Inn! The rooms were very clean and the beds were SO comfortable! The location is great! Walking distance to the beach and dining. Some of my favorites are Cappy Cafe and Big Belly Deli. I would definitly recommend...
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Hello,
I want to thank ou for taking the time to review your recent stay at our hotel. We are glad that you found your stay enjoyable. It is our aim to ensure that all guests have a great experience. Once again, I thank you and see you next time.
Arthr A Adolphson
Night Audit Manager
BW Newport Beach Inn
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This was our 3rd stay here, 2nd this year & we love it more & more each time. We are a very low key couple who love the proximity to the beach & the nearby eateries. The rooms are always spotless, front desk staff pleasant & the location can't be beat. Already booked our 3rd stay this year (4th overall)....
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Reviewed 19 July 2010
Hello,
I want to thank you for taking the time to review your stay. We are very glad that your stay was amazing. Iy is our goal to ensure that every guest has an amazing experience. Once again, we appreciate your patronage and look forward to your next visit.
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This was our first trip to this hotel based on some reviews we read. We had two small children with us and were put in a room on the first floor right off the highway. The street noise was horrible and there was a party in the next room till after 3AM. Front desk staff never once addressed the noise...
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Hello,
I want to thank you for taking the time to review our hotel. I apologize that your experience was not up to your satisfaction. I have alerted my ownership about this issue and are taking steps to control the noise and profanity issue. Once again, we do thank you for bring this issue to our attention and hope you...
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141 Reviews
98 Reviews
105 Reviews
