My husband and I were trying to travel on the cheap so selected this hotel by its price on a hotel reservation web site. The room was clean and everything was in good condition. The king-sized bed filled the room. The shower was good though it had a low-flow shower head. The hotel is right next to the freeway but... more

We stayed at the Best Value Inn, in Newbury Park California. 6/16,6/17 Parking was sparse. The motel was very old and not in good repair. The upper level walkway was sinking / slanted, and even closed off in some areas as it was unsafe. There was not a clock/ or alarm. There was no remote control for the television and... more

My husband and I made a reservation Online with Genares, the hotels main reservation line, to stay at this particular hotel on 12/04/05 which, we thought was a smart move seeing that we have NEVER had a problem before. But, we decided to call the hotel directly to make sure our reservation was secure. We were told by the Manager... more

On Sept. 10 -11, 2005 weekend, we stayed at Best Value Inn, Newbury Park and room was very nice and clean. Even our king size bed was excellent. We loved our room. It was the best accommodation that we had it in our two weeks vacation in California. When we made a reservation, we told agent that we might check... more

This was my second stay at a best value (Corte Madera, CA & this one) within the week and I will not make that mistake ever again...It was disgusting.. Came to check in and he tells me rudely, that I have no reservation even though I have a confirmation number and called 2 weeks prior to confirm. I should have... more

The hotel was filthy, checked in and 30 minutes later asked for a refund was refused so now i will call better business B. also Enviromental Health of ventura county. If this does not prompt a refund there is always small claims court. more