The front desk was adamant we could not check in until 3:00 insisting the maids would not be finished with ALL the rooms until that exact moment! It made no sense! The hotel was not even fully occupied! Why do they want everyone to line up at 3 pm to check in when obviously SOME rooms are ready by 1... More

The only good thing about this hotel is that it is within walking distance of almost everything you would want to do in Napa. Room was nice but the bed was not very comfortable, sagging in the middle. What bothered me the most though was the fact that we could not check in early. We had traveled all night from... More

It's a great location for this hotel - and the price is much less than most of the other hotels in the heart of downtown Napa - but the hotel is old, parking is horrible, our shower was missing the knob to turn the shower on - only a metal piece sticking out of the wall. For whatever reason there... More

This superficially dressed-up motel also goes by the name 3 Palms and calls itself a "boutique resort" in its promo materials, which is extremely misleading. It is a two-and-a-half star lodging according to the discount travel sites where the rates are in the $60-90 range, but this is generous. It is better and more cheerful than the very basic motels... More

My boyfriend and I stayed here for a long weekend, and chose it because of its location to downtown. You can walk to all the downtown restaurants, the wine train, and my absolute fave, Oxbow Market. The room itself was small, but for the price, what more would you expect? The tv was not a flat screen but worked fine.... More

I haven't been up to the Napa Valley since moving out of the Bay Area, however when I came back for a short little trip with my wife I remember this hotel in Downtown Napa. Last time we were here was back in 2011 and it was a pleasant stay, but they made some changes to the property and the... More

I do not drive and I was in Napa during Christmas. I went to the Operatra House for a concert, I went to join the Wine Train tour, I went to the Oxbow Public Market for oysters and bubblies, I had Mexican food, seafood, Italian food, the local pub, I went to the Church....all on foot! Napa was closed during... More

We booked a double room and were upgraded to a beautiful king suite by the very friendly gentleman at the front desk when he learned it was our anniversary! The remodeled suite (#225) had indoor stairs leading up to the spacious modern- traditional room. Black carpet, faux leather seating, and a gas fireplace flanked by pretty, tall, faux floral arrangements... More

we stayed here for two nights and was positively pleased with the location. we originally was staying at the best western that got top rated here on trip advisor, but they were full and recommend this place. this location is better and walking distance to all the small tasting stores. the staff was super nice and helped us with finding... More