My husband and I took a mini-vacation to Napa Valley. Not knowing the area, we didn't know what to expect. First receptionist we spoke to could have been friendlier. Other than that, we were pleasantly surprised at how nice the room was. Our room was very cozy, clean, and had a very comfortable bed. Our regret was that we only...
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Thank you for choosing to stay with us for your Mini Vacation in the Napa Valley. I am pleased that you enjoyed your guest room with its comfortable Napa Dream Bed. I look forward to hosting you on your next, hopefully longer stay!
Jeff Whitehead
General Manager
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We had a marvelous dinner in the Cuvee restaurant and loved the spacious and well-appointed room It was great fun wandering around Napa Valley. Very much enjoyed our stay.
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I am so pleased that you enjoyed your visit with us and your dining experience at Cuvee. It was our pleasure to host you, and hope to be able to do so again very soon.
Jeff Whitehead
General Manager
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My wife and I had a chance to get away to Napa with some friends and stayed here.
The staff was friendly and very accommodating. It’s close to everything and just a short drive from the wineries. The room was very clean and had an amazing view of the river that runs behind it. The free standing restaurant “Cuvee” had...
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Thank you for taking the time to write your review. I am happy that you, your wife and friends has such a pleasant visit. I am pleased that you enjoyed your guest room, our staff and Cuvee. I hope to host you again soon.
Jeff Whitehead
General Manager
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The rooms are gorgeous, especially the bathrooms! A nice neighborhood in Napa and just a very clean, comfortable place to lay your head while visiting wine country. Highly recommended.
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Thank you for your review. I am so pleased that you enjoyed our hotel. I hope that our address will be yours again on your next visit to the Napa Valley.
Jeff Whitehead
General Manager
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I surprised my wife with a trip to Napa for her birthday. After extensive research reading reviews on this site. I decided to book the River Terrace Inn. One of the best trips we have taken. The hotel is in a PRIME location. Walking distance to the oxbow market (cool place). The wine train is also walking distance. Only 5...
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Thanks for choosing our hotel for your wife's birthday trip to Napa. I am pleased that you found our convenient location perfect for your needs. I am also happy that you enjoyed your guest room and the efforts of our concierge, Jeanie. Perhaps you can come back on your wife's birthday next year!
Jeff Whitehead
General Manager
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We came to Napa to do some wine tasting and really enjoyed this hotel. The river runs along the back and although they could not give us a view room ( The hotel was completely booked )
we really liked the amenities. There is a nice pool and courtyard area with heaters when it gets chilly. There is a bar...
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I am very pleased that you enjoyed our hotel, adjacent to the Napa River and convenient location to Downtown Napa. I am glad that you found time to take advantage of our heated outdoor pool, Terrace Wine Bar and outdoor patio. I look forward to hosting you on your next trip to Napa.
Jeff Whitehead
General Manager
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We came late but staff was ready and attentive. Thanks for the warm welcome.
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Thank you for holding your retreat at our hotel. We appreciate your business and hope to host you again in the future.
Jeff Whitehead
General Manager
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We were very disappointed with our New Year’s Eve stay at the River Terrace Inn. When I booked the reservation, I requested an upper floor, quiet room. Though I realize that hotels can never guarantee your room preferences, it was like they had made no attempt to fulfill my original room preference as they gave us the worst possible room....
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Thank you for the opportunity to make things right for you. I am sorry that we diappointed you with the location of your guest room, I have used your review in my staff meetings as an example, so that we can do better for future guests. I would hope that we might have the opportunity to host you again in...
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This was my second time staying at this hotel and in general, I find this hotel to have beautiful rooms, a polite staff, good location, and a decent price tag. However, on my most recent stay I was disappointed to find that this hotel no longer included a complimentary continental breakfast with each stay. I was further disappointed by the...
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Thank you for staying with us again on your most recent visit. I am sorry we disappointed you by discontinuing the complimentary breakfast. I apologize that our front desk staff did not offer you the opportunity to upgrade to the Bed and Breakfast Package. This could have been offered at the time of check in and would have afforded you...
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Had a nice stay for a long weekend in Napa. Room was clean and comfortable, staff was very nice.
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Thank you for choosing us for your long weekend getaway to the Napa Valley. Thank you, too, for your comments about our comfortable guest rooms and friendly staff. Come back and see us again soon!
Jeff Whitehead
General Manager
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362 Reviews
417 Reviews
158 Reviews
