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Hilton Garden Inn Napa

3.0 of 5
3585 Solano Ave., Napa, CA 94558
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Hilton Garden Inn Napa
Ranked #8 of 25 hotels in Napa
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272 reviews from our community

Traveller rating
    123
    105
    28
    7
    9
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Families
33
 
Couples
126
 
Solo
11
 
Business
34
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cary, North Carolina
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

We stayed three nights in this HGI and found it to be a quiet, comfortable and friendly hotel. Our rooms were very nice and the staff helpful and friendly. Each room has a microwave, refrigerator and real coffee pot (not single servings which I hate). The location is good, at the south end of Napa Valley a few miles north... More

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See 5 more reviews by Joe H for Napa
San Diego, California
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

My husband and I visited Napa for the first time this April. Prior to our trip we called the hotel to get some local information about the 'must do' wineries and restaurants and were lucky enough to speak with Krystal, their AMAZING concierge. Krystal not only was incredibly knowledgable about the area (her family has Napa roots!) but was such... More

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new york, United States
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

You can't go wrong with this cozy hotel. The staff is tremendous and goes the extra mile. Erica is the manager and she could not have done a better job in addresing all of my needs. The rooms are very nice and the 24 hour housekeeping is always appreciated.

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Review collected in partnership with Hilton Garden Inn

la, United States
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

Good value, comfortable bed; friendly staff. Fresh baked cookies add a nice touch. Lots of great wineries and restaurants nearby. I would stay there again, if I was in the area. The Internet for in-room WiFi was fast and reliable. Hilton Honors members get a free bottle of wine for liking them on Facebook. Staff was very helpful with bus... More

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Review collected in partnership with Hilton Garden Inn

Minneapolis
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

Great staff that really made me feel welcome. The lobby was decorated very nicely. Clean, neat, spacious rooms. Extremelly convenient location right off CA Highway 29 and only a couple exits from the Outlet Mall.

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Review collected in partnership with Hilton Garden Inn

Platte City, United States
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

The staff was helpful and informative. Would highly recommend. Room was excellent and bed was very comfortable. The complimentary bottle of wine was a nice touch. The wineries that the staff recommended where all great choices.

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Review collected in partnership with Hilton Garden Inn

Los Angeles, California
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 16 May 2013

Stayed here for business trip. Really central to most places of interest in wine genre. Breakfast is large portion but tasty, front desk staff (Crystal, Bunny, Bertha, etc) always go above and beyond to help us feel at home. It's nice to visit, nice to come back to!!

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Orinda, California
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 13 May 2013

I broke my toe over the weekend and needed to cancel my reservation because I am unable to travel. I am a high level Hilton Honors patron. They refused to cancel it because it was inside their 48 hours cancellation policy. What a terrible client service performance! Fail, totally. And the GM was flip about it too. Stay somewhere else...Marriott... More

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scottcurran, General Manager at Hilton Garden Inn Napa, responded to this review
17 May 2013

Thank you for being a loyal guest of our family of hotels and for sharing feedback on your recent reservations experience. We are sorry our cancellation policy did not meet your needs and your comments will help us to improve our policies and better serve our guests in the future. We hope you are on the mend and that you... More

Libertyville, United States
1 review
5 of 5 stars Reviewed 10 May 2013

The hotel was very attractive and had several different spaces for groups to meet which is what we needed. The spaces were not large, but fortunately we were always able to have the space that we needed. The staff was very accommodating and helpful. The rooms were pleasant and comfortable, and the technology was easy to work. I didn't eat... More

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Review collected in partnership with Hilton Garden Inn

Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 7 May 2013

The room was clean, bedding was fresh. The staff was helpful as well. Breakfast was outstanding! Friended the hotel on Facebook and received a free bottle of wine. That bottle was awful though. (LOL) Can't say anything bad about this hotel. I would definitely stay here again.

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See 3 more reviews by Huge321 for Napa
 
 
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Additional Information about Hilton Garden Inn Napa

Also Known As:
Hilton Garden Inn Napa Hotel
Hilton Garden Inn Napa Hotel Napa
Napa Hilton Garden Inn
Hilton Napa
Napa Hilton
Hilton Garden Inn Napa CA - Napa Valley
Address: 3585 Solano Ave., Napa, CA 94558
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Napa
#6 Business Hotels in Napa
#8 Family Hotels in Napa
Price range (per night): ₹ 10,827 - 20,761
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Napa hotel in Napa, California is located in the heart of California’s wine country. We offer comfortable accommodations, friendly service, and a relaxed atmosphere in the beautiful Napa Valley. Our Napa, CA hotel is just a few minutes from downtown and the historical waterfront. ... more   less 
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