Wonderful Mattress, good linens, clean room, professional and friendly at the front desk and a more than good breakfast service with real food. Can't ask for more than that. I will return the next time I am in the Monterey, CA area.
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Fantastic! We're so glad to hear this - and thanks so much for taking the time to write in. Please come and stay with us again when you can!
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We came to this hotel for the Pebble Beach golf tournament and it was a perfect location and the hotel was clean, quiet and the beds are very comfortable. The hotel clerk was very friendly as was the manager, and overall I would be sure to come back to this LQ Inn again !
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Thank you so much for your review! We're delighted that you were able to stay with us during the AT&T and that you enjoyed the hotel. Thanks so much for the compliments, we hope that you will come and stay with us again.
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lobby,breakfast bar and business center all togather in one small space with 2 outside doors opening into it...they were automatic so every time someone walked by they opened and kept it cold all the time .. also let in the cigarette smoke .. the desk with the computor had a chair that was so low I had to use 2...
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I'm really sorry to hear that you experienced these problems during your stay. We did some extensive reworking of the hot water system last year and understood that the problem was fixed; we will definitely follow up with our contractor to see what's happening. Thanks for the heads up on that.
As for the rest of the room, I'm sorry...
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We only stayed at this hotel for one evening, but found it to be clean, comfortable, and convenient to all attractions
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Thank you so much for taking the time to let us know you enjoyed the hotel. We hope that you will stay with us again.
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This hotel was a great deal with exellent customer service the rooms had a microwave a frig and a great view face a lake.The only problem we had was that the room had 1 king bed and a sofa sleeper and the sofa sleeper had too many springs inside it.But overall this was a great place.
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We're very glad to know that you enjoyed both the room and the view. Thank you for bringing the issue regarding the sleeper sofa to our attention, I appreciate that and will see what we can do about improving the mattresses.
Thanks again for your review - we hope that you will stay with us again next time you're in...
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This was our first stay here, we usually stay at the Holiday Inn Express in Marina, about 5 miles north (outstanding hotel by-the-way, we've always been very happy with our stays there). We wanted something closer so that we wouldn't have to do so much driving. For some reason, the HIE was charging almost double the weekend we wanted to...
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And we're so very glad that you found us!! Thank you so much for taking the time to write such a thorough review, we really appreciate it (as well as the compliments to staff and property - thanks so much). Please do come and stay with us again when you have the chance... our off-season rates (October - April) are...
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We are light sleepers so this was not the place for us as your room backed onto a very busy road. Other than that the location, while out of way, is fine and they had free parking. Room was functional - except for the frig which only keep thing cool - and a good size and the staff was friendly....
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I'm so sorry to hear that you were disturbed by road noise, but glad that the hotel worked out for you otherwise. And thank you for pointing out that while we are close to the beach and Coastal Trail, we are not close walking distance to downtown or Fisherman's Wharf. And as you said, we also recommend driving to those...
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Very loud in the morning. Not as close to Monterey as we would have liked. Nice size to the rooms. Right on the walking paths. Beach 2 minutes walking away.
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Thank you for your comments! Also for mentioning our pet policy... sometimes it's hard to make it clear that we do not accept pets, and we never want to have to turn anyone away who's traveling with their pet! Thanks for your help with that.
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Room was more than we expected. - spacious and well appointed. Some maintenance was needed in the bathroom, but they sent someone up right away to fix it. Breakfast was OK and appreciated - except the eggs, which tasted like they came out of a box. Staff was very friendly and helpful.
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We're so glad to hear that the hotel exceeded your expectations - always a nice surprise! (sorry about the eggs, though.) Thanks for your compliments on the staff... and we hope that you will come and stay with us again.
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Not inviting from the outside, and functional within, but the staff are friendly, it's clean, and everything works. Limited choice for dining around, but reception will advise, and the popular Monterey Fish House is a 10 minute walk away, and Old Monterey a few minutes by car.
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Thank you for your comments, I am glad that you found our staff helpful and the facility to meet your needs. We're glad that you were able to stay with us, and hope that you will be back again.
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