we checked in on 05/05/12.this place was a nightmare. we wanted to stay there for three nights and luckily just booked one night first, so that we can go there and make our decision. The rooms were musty and there were big black stains on the carpets. Also you could hear every car passing by. The walls are paper thin....
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Hello Ali!
We apologize for inconvenience. I looked up your account and found that you were only got charge $116.99 plus tax which makes total of $129.00.we did gave you the same rate which we originally quoted. I hope this will clarify the misunderstanding that you had about the rates. Thank you for staying with us and hopefully you will...
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This is our second trip to this hotel. The front desk staff are terrific. Good price for a clean, nice room close to everything in Monterey!
Hello Ann!
We are very delighted to hear that you had a wonderful experience at our establishment. Our staff is committed to make each and every guest stay comfortable. Thank you for taking time to review our hotel. We hope to see you in near future.
Sincerely,
Sanjay Patel
G.M
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Esmeralda Frausto the manager was wonderful,very friendly and helpful.Easy acess to waterfront area,very adequate breakfast.Room was more than adequate for one night stay.Excellent price on walk-in. Dale,Canada
Hello Dale!!
Thank you for taking time to review our establishment. We are happy to hear that you had great experience while you were visiting Monterey. Our staff at Best Western Park crest Inn is committed to make each and every guest stay relaxing and comfortable.Thanks again.
Sincerely,
Sanjay Patel
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We stayed at this facility for 3 days / 2 nights, 3/27/2012 - 3/29/2012. The location was excellent and the staff were absolutely wonderful. Sure, the facility may be older but it was comfortable. The free breakfast was quite good, included waffles (you make it fresh), hard boiled eggs, various danishes, coffee, OJ, apple juice, bagels, toasts..etc. In short, we...
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Hello James,
Thank you for taking the time to review your recent visit to our establishment. We appreciate hearing your thoughts and your suggestions. This will assist us when evaluating our guest’s needs and expectations.It's great to hear that you will be back.we are looking forward to see you agin in near fututre to provide outstanding service.
Sincerely,
Sanjay Patel
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booked this only because I chose a Hotwire Hotrate for $82/night for a 3 star hotel in Monterey area. I saw a few Best Western Plus's on Expedia and Hilton Garden Inn's and others and figured i would risk it. Then i get the email stating i would be staying at the Park Crest Motel. I was apprehensive but figured...
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Thank you for taking the time to review your recent stay at Best Western Park Crest Inn. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service in which we pride ourselves. Please know that your comments have been reviewed in detail and steps are...
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First time reservation in mid Jan. 2012 in one of the SUITE. According to description, it has ocean view..."FALSE". Ocean was there but can barely see. Therefore, advertised description must say partial or very minimal ocean view. The suite has only one heater located in the second bedroom where bathroom is. The extra bedroom/living room near the main front door...
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Thank you for taking the time to review your recent visit to our establishment. We appreciate hearing your thoughts and your suggestions with respect to room description and cable problem. We apologize for inconvenience that you had with cable but our satellite system had technical problem and we resolved the issue as soon as we can.. This will assist us...
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This is an older motel in good location. The rooms were clean and well equiped but a bit dated. Very good "continental" breakfast. Included waffles, hard boiled eggs, yogart, juice, cereal, etc. Certainly enough to keep us going well into the afternoon. Noticed noise from ajoining rooms but not enough to desturb our sleep.
Thank you for taking the time to review your recent visit to our establishment. We appreciate hearing your thoughts and your suggestions. This will assist us when evaluating our guest’s needs and expectations. I hope you will come back and enjoy our establishment with outstanding service in the future.
Sincerely,
Sanjay Patel
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enjoyed our stay BUT having the employees kids on the computer all night and most of the day was to bad because we couldn't get on the internet and search for things to do, and then to have the night clerks husband park in the handicapped parking "because it easier for them" sucked for me since Im handicapped and the...
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Thank you for your recent review about our hotel.we are very happy to hear that you had a such a great experience with us.we try our best to make each and every guest happy. I hope you will give us oppurtunity to serve you in future whenever you are in Monterey.
Sincerely,
Sanjay Patel
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Friendly staff, large rooms, good bed, clean, OK breakfast, good location to all parts of the peninsular.
A very nice, quiet, clean motel, on our way to San Francisco, it was equipped with everything you need, we enjoyed our short stay!
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