I had a reservation for 4/28/12 for the Big Sur Marathon, a reservation I made in July of 2011. I called the week before to confirm, all was fine. I called the morning of to make sure I could get a late checkout and was told a pipe had burst and flooded the whole first floor - on Thursday (this... More

New management is working hard to make their guests happy and comfortable. King bed was great and the fireplace was a big surprise. Since its on a timer, I kept it running while in the room. Frig and microwave was also a plus, many extras I needed. Can't say about breakfast since I only make coffee in the mornings. Room... More

In the winter, the front office is only open between 8 am and 10 pm. If you are checking in later, you need to call ahead, or if you want "breakfast", same situation. (Breakfast is wrapped danishes and the lobby coffee machine was broken.) My room was near an area where people stand to smoke, so smoke occasionally came through... More

This hotel has a great price, clean, friendly staff and the room was large with a king size EXTREMELY comfortable bed and a fireplace! Don't pass this up!!

Usually I don't want to write a bad review of the place... but this place stood out more than most, and hopefully the staff can pick it up. This was our family road trip from SF driving back home to LA area. We wanted to take our little one to the Monterey Bay Aquarium, so I looked for a place... More

Drove from Northern California for a two day, one night stay. Once in the area realized, it was "Concours Week". Not a room to be found, even if we had booked the room rates were $300+. We will forever be grateful to the people who canceled and David who was so accommodating during check in. Yes, the building is not... More

When we pulled in, I thought it looked terrible - the building itself is just about 15 feet off a busy street, with cars racing by. We had the room closest to the street, on the ground floor, but surprisingly I was not bothered by street noise - with a little help from ear plugs. The hotel is very old,... More

We came up to Monterey for my cousin's wedding and booked 3 rooms months in advance. We made reservations over the phone and the person we spoke to said that the price was out-the-door, tax and all fees included. I confirmed this multiple times over the phone, because we could have gotten basically the same rate anywhere. When we arrived,... More

We were pleasantly surprised at the room. Fridge and fireplace...very nice. All the amenities we needed. Thanks again. Georgia residents