We have stayed here a lot as a family and with our hockey team. Staff has always been friendly and very supportive . Very nice breakfast. More

This is a great location if you're visiting the Cisco campus. It's very close, and they offer free shuttle service to / from Cisco and the airport. The service is great, especially Mark at the front desk, who also drives the shuttle. The hotel is a little dated and the elevators don't always work reliably. Oddly, the bathroom doors in... More

The price is pretty high for the value of this hotel. Room is decent enough. Staff are friendly, but the place is dark and there is a very strong and unpleasant odor, most likely what they use to clean. Staying here for work, and they have a convenient shuttle, although I had to wait at least 45 minutes at the... More

i stayed 3 nights, friday through sunday, in late oct at this hotel. a few days after i checked out, i found my bill had extra $62.90 charge. that gave me a negative impression on the hotel. i made a complain to hilton. the next day, the hotel general manaer called me and apologized and returned the money. besides, she... More

We usually stay in the Hilton Santa Clara but this year there was no availability. So to maintain the Hilton points we opted for the Garden Inn. Obviously not as swish as its bigger brother, but it still ticks most the boxes. Rooms were large, comfortable and clean. The Garden Inn is located by a number of restaurants and shops... More

I have done better in the San Jose area. This property had a great location, but issues. My upgraded room had the air chamber bed that went flat by morning. I couldnt wait to check out and get back home to a normal bed. It took the staff 2 days to replace my broken inroom coffe pot. The coffe area... More

I stayed almost a week on business at the HGI Milpitas. Having never been to California before I did not know what to expect from the area, and had to trust the Hilton name. I checked in late in the evening (late flight) and my room was ready and waiting. King-sized bed with the sleep select option (dial up/down the... More

Very pricy for the type of motel that this is. It might as well have been a Travellodge. Don't get me wrong, good service and clean and spacious rooms but just nothing special. Breakfast is really good though, all prepared fresh for you. More

Hilton Garden Inns are usually a pleasant experience for my family, but this one, not so much. From reading other reviews, it sounds like we were not the first to experience a bug problem. The hotel is right next to the highway and on off-ramp. Very Loud! Mildew was a problem in the bathroom and we had to switch rooms.... More