Stayed on a weekend using points...the hotel is OK. The room was a little dated but not as bad as I had feared. The front desk person told me a complete renovation is coming in March/April. My room had an flat screen TV but I was told only rooms on the Club level had them. The bathroom is good size... More

This is a pretty standard, run of the mill hotel if you're staying for business. Lots of room and a comfortable bed. I would not recommend the cioppino at the hotel restaurant. It didn't smell right. Luckily I didn't get sick. The breakfast is pretty good with lots of choices. There's even an omelet station. The hotel has a shuttle... More

Stayed for four nights on business. Couldn't get to sleep due to neighbors talking (not loudly...regular conversation, but the walls have zero soundproofing, so I heard every word). Hotel restaurant is good for breakfast, bad for dinner (poor quality food, overpriced). The whole place looks stuck in 1988. More

We reserved this hotel for a business trip. Since we were Gold Priority Club member, we expected our room to be the best. However, after we arrived at the hotel, we were given a room that was not supposed to be rented out to the guests. When I asked to change the room because it smells so bad, we found... More

nothing in this hotel is satisfactory according to ihg standards front desk staff is rude no help at all mod is rude as well. More

I just wanted to share that we had an incredible experience with Crown Plaza. We were on a trip with our students from Oregon. I was impressed with the respect all the employees at the Crown Plaza showed us. Several times they went out of their way to help us. The rooms where nice and I was impressed that they... More

Agree with another guest: wifi free (on my rate) but not really that good- video calls tough. Location good for the local commercial parks and for Milpitas Sq with its vast selection of Chinese options: I found eNoodles particularly good. Great Mall nearby and Fair Valley Westfield about eight miles away in Santa Clara; downtown San Jose not that far-... More

Staff were very friendly. Room was clean and pleasant. Breakfast options were not as good as I expected for the CP but satisfactory. More

I had to spend a few days in the Silicon valley and the location of the Crowne was perfect for my trip. Rooms are comfortable, though not very "new". Breakfast not tested, Outdoor swimmimpool not tested, Gym-Fit not tested Plus: quality of sleeping and service. Minus: WiFi quality and Televosion monitor quality More