I was delighted that front desk wasdiligent in seeking out a nonsmoking room. I liked being on the second floor -- the room was comfortable and quiet on New Year's Eve. The bed was firm yet soft and huge. The big screen tv was a bonus and the fridge was convenient. We went to the advertised happy hour. It was... More

The hotel is in a great location near to major freeway's in all directions and also right in the middle of a huge amount of eating places. It's also not too far from the Milpitas Great Mall so if shopping and eating is your thing then this should be great. If you want to stay in your room after 8am... More

This hotel is located near the boundary of Milpitas and San Jose. The entrance to the property was a little hard to find if not for Google's directions. Once you know where it is, you'll find it easy to get to the main roads. Bedroom - I had a room in the main building (Spanish colonial) with a view of... More

The inn was nice well appointed, kinda close to where we were going, it was clean the rooms were updated besides the hard wire wifi. No hot tub but there was a semi heated pool a work out room spa and sauna. The t.v was super large so it was great to catch the 49er game on sunday. There is... More

I stayed for 3 nights in the hotel while I was attending a conference in San Jose. The hotel is clean, well maintained and the rooms are very comfortable. The bed was comfortable and the AC worked fine. Clean well maintained bathroom and good housekeeping. Very helpful staff especially the Front Desk clerk. Try to stay in the main building... More

The staff here was nice and it's not the worst hotel I've ever stayed at. Shower is decent. The key reasons I downgrade this hotel to only two stars is: 1. The hallway carpets are horribly dirty and stained. I would expect this is the cause of the aroma of the place. And the clock fountain on floor 2 landing... More

online this hotel seemed normal, fine, and clean..but in person it is terrible. First off when my family and i arrived at the hotel we had tons of luggage and there was no ELEVATOR! how could the hotel excpet us to carry every single thing up a flight of stairs?!? but thankfully there were only 2 levels. Second when we... More

We went to a concert at the Shoreline Ampitheatre and wanted something close by but didnt want to spend a bunch of money. This was the right place. It was clean, the bed was comfortable and the staff was helpful. The breakfast was o.k. too and they have an inexpensive happy hour. The hotel is older and feels a little... More

I travel frequently and use trip advisor to plan all my stays but this is my first review. My wife and I stayed at the Best Western Brookside for 1 night, May 19, 2011, booked through Expedia for $42. The price on bestwestern.com was $99 and priceline was $72 so it pays to shop around. This hotel was fantastic. The... More