Not sure about some of the negative reviews, but we agree with the majority. We stayed for a couple of nights & were treated with geat hospitality. The room we stayed in smelt fresh, was clean & the hand held shower was brilliant for us showering our kids down !! We are from the UK visiting the States on a... more

The stafff was most helpful. Breakfast was wonderful--the best ever! Shuttle service to airport was terrific. We were very pleased. more

....Good Breakfast too (love their waffles) the location isn't too far from the airport... very much affordable rates...Clean and friendly, approachable, well-mannered staff. more

Normally my wife likes to stay at Holiday Inn Expresses because of her work, but I wanted to try something new since it was our first time in San Francisco. When I pulled up my wife gave me that look. I explained that I booked this place because of the reviews on saw on tripadvisor. Well after the warm greeting... more

The clerks at the front desk were all ESL, so their English was very difficult to understand. The clerk on the evening of our arrival was rude. She insisted that my reservation was for another day, not the day before I was flying out of SFO. She stated that it was fortunate for us that there was one room available.... more

I flew into SFO from JFK and spent the night, meeting my sister at the airport the following morning. The room was clean, the service at the front desk friendly and the price was reasonable. The breakfast was better than a recent continental breakfast at a 3-star hotel in Northampton, MA... more

The hanging baskets which decorate the courtyard give a good impression on arrival. The room was well appointed and spotlessly clean. The breakfast was all we needed. We found the staff and manager friendly and helpful. The BART station is a short drive away where you can park your car for $1/day if you do not want to dive into... more

Our room was very clean and had several amenities you don't normally see....like a pants press. We also found it convenient to be able to print our e-tickets right there. The breakfast was wonderful, with fresh fruit, bagels, rolls, muffins, waffles, and cereal we had a lot to choose from. The hotel is also close to the airport and has... more

the room was adorable, the bed was comfy, and the service from the front desk was excellent. satisfied all around. more