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Best Western Executive Inn & Suites


Hotel class 2.5 of 5
1415 E Yosemite Ave, Manteca, CA 95336
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Reviews you can trust

67% Do not recommend
3.0 of 5 stars 12 reviews
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4 of 5 stars
Boston, MA
13 Oct 2009 | Trip type: Friends getaway

Me and some friends stayed at the BW in Manteca for a few nights on our first trip to California. The staff people were courteous, the room was clean and the rate was well within our price range. The location is a big plus, it was for us, we were within reasonable driving distance of the San Francisco area, Sacramento,... more

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4 of 5 stars
antioch
12 Feb 2009 | Trip type: Business, Solo travel

I stayed here in mid January for 3 nights because I was working in the area. I found my stay quite pleasant. The staff was friendly and efficient. Check in and out was fast. After work, I came back to my room which was cleaned up nicely by housekeeping! It's unfortunate that other reviews state that they didn't have a... more

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1 of 5 stars
ca
22 Dec 2008 | Trip type: Family
0/3 found this review helpful

DO NOT USE THIS HOTEL. If for some reason you need to cancel, they will NOT give you a refund. We booked this hotel for a sporting event in Manteca. The event was canceled at the last minute and this hotel just said, "TOO BAD!" We have had this happen before at other hotels and they ALWAYS refunded us our... more

Management response from
Trushilk, General Manager

It is unfortunate to see a negative review about our property. We strive to make every guests' experience enjoyable. This particular team's tournament was rescheduled to a later date. We offered the team to come back with no additional charges and they accepted our offer at the hotel with no complaints received. To my knowledge, everyone was satisfied with their...

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4 of 5 stars
Aptos, Ca
15 Sep 2008 | Trip type: Family

Stayed here in September 2008- The bad: The freeway side is EXTREMELY loud, request a room away from freeway. The room was fairly small, showerhead sprayed water all over bathroom. The good: staff was friendly and efficient, breakfast was not fancy, but pretty good. Pool was decent sized and in middle of hotel in a nice spot. Price was good. more

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4 of 5 stars
The Hague, The Netherlands
24 Aug 2008

Using Manteca as a stopover traveling from San Francisco to Yosemite, we liked the value this Best Western franchise offered. Summing it up: - strategic location - big, clean, well appointed rooms (with big seperate kitchen) - complementary wifi and simple breakfast - worth the money (and at $85 cheaper than the local similar alternatives) When I read the other... more

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1 of 5 stars
YELM
22 Jul 2008 | Trip type: Family

Wow! Checked in to a first floor room and the window lock had been broken off from being forced open (I'm sure they were unaware) I used my sons bat to wedge into window to secure it for the night. They moved us to a different room. The next day we were locked out of our room for 2+ hours... more

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2 of 5 stars
massachusetts
10 Apr 2007 | Trip type: Business, Solo travel

The room was not terrible, but police sirens wailed throughout the night. The other clientele seemed to be there for one of two reasons ...a quick overnight on the way to Yosemite, or for a cheap party atmosphere away from home. I stayed for several nights and witnessed people hanging out on the balcony drinking cheap beer and yelling to... more

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1 of 5 stars
Rohnert Park
10 Jul 2006 | Trip type: Business
1/4 found this review helpful

When my husband stayed at this Best Western in Manteca, he inadvertently left a book behind. This book happened to be an autographed copy. This hotel refused to send it back to us in the mail unless we contacted FEDEX or UPS with a pre-paid package. The lack of customer service and extreme arrogance of the manager was astonishing. In... more

Management response from
MantecaManager, General Manager

I and my staff take pride in our customer service skills and ability to work with our customers to find a compromise when we, unfortunately, have conflicting interests. In this particular instance this gentleman's wife called regarding a book he had left behind. She spoke to my assistant manager, a wonderful employee who has never had a single complaint leveled...

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1 of 5 stars
Clovis, Ca
30 Aug 2005 | Trip type: Business

Stay somewhere else, like the Comfort Inn the other side of Hwy 99 or the Hoilday Inn Express. Non smoking rooms were smokey. Noise and people in the parking lot until 1-2 am on Friday and Saturday night. Security guard on duty in parking lot all night. Will not stay here again! more

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1 of 5 stars
8 Mar 2005 | Trip type: Business
7/7 found this review helpful

...like across the streetat Holiday Inn Express or Comfort Inn Between horrible housekeeping, lack of control on noisy beer drinking kids on all floors, we will never stay here again. When I wrote a complaint to Best Western, they offered us one free night either at BW Manteca, Turlock or Stockton as an apology! Some apology. more

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Best Western Executive Inn & Suites Also Known As

  • Manteca Best Western
  • Best Western Manteca
Address: 1415 E Yosemite Ave, Manteca, CA 95336
Hotels in Manteca Best Western Executive Inn & Suites
3.0/5.0
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