My company uses Toll House often for people visiting HQ in San José, so I was here for 12 nights in March 2012. I had dinner here twice - v. good - didn't have any other meals at the hotel - there are plenty of local restaurants in Los Gatos, so I tried most of them. Room was large, well-fitted... More

First the good. The staff are great, helpful and show care. The location is just a walk from a great down town atmosphere, and close to the highway. The rooms are well appointed and the beds are soft and "fluffy." the bathroom is clean and the toiletries are high class. Breakfast at the "three degrees" is awesome, I suggest the... More

So glad my friend blocked rooms here for her wedding. This hotel is amazing! It is gorgeous, and the staff bent over backwards to ensure our stay was perfect and that our bride was happy. Would highly recommend!

This hotel wasn't perfect but it had a lot of pluses. Large rooms with high ceilings, friendly staff, great location with ample (free) parking. They even serve water flavored with fresh fruit and herbs that changes daily and it was something that I found myself looking forward to each day. Oh, and chocolate chip cookies at check-in. Yum. The few... More

We used to stay at this hotel at least once a month, but on passed visits we thought things were going a little down hill regarding the staff. I noticed recently they were not managed by the same company anymore, so we gave them another try. We were very happy we stayed again, and will be back. The room was... More

We stayed here with our 65 lb. fur-kid (aka dog) and had a great time. Firstly, the hotel is right in the middle of town. Within walking distance to many restaurants and shops and just across the street from Los Gatos Town Plaza Park. The staff were warm and welcoming and the lobby was nicely decorated for the holidays (we... More

It took a lot of hard work to get the front desk staff on side, there's a bit of attitude there as other reviewers have noted. However to be fair when I had a couple of requests by the phone they were dealt with in a pleasant and helpful fashion. the rooms are good, large, clean and nice, and overall... More

First of all, the staff isn't friendly...They're moderately polite, just don't ask for anything. The cable on my TV didn't work...The Gym was smaller than a closet The town of Los Gatos is awesome. Within 10 minutes of the hotel you are in the wilderness of California. I think there are 20 state parks within 1 hour. Also very close... More

We were visiting with family in San Jose for Thanksgiving and stayed here for 4 nights. The rooms were modern and clean. Our heat in the room didn't regulate and we were either freezing or hot unless we manually changed it. We let the desk know and they "fixed" the problem but not really. We were comfortable otherwise. The lobby... More