Made my fifth stay at this property. While comfortable, this hotel really needs a facelift. No doubt it has a great location, relative to LAX and I got my room (mid-week) for about $140. But this is an international property near an important international gateway. No flat screen, the sheeting was just average, and the hallways are decorated very brown...
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Hi barleybo,
Thanks for the review! And thanks for your repeated business. I hope you've signed up for our Hilton Honors rewards program; it can really pay off for a guest like you. If not, ask about it at your next check-in. Also, we are remodeling! We have finished several floors, just reopened another one, and the new rooms have...
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We spent two days at the LA Airport Hilton. Hotel was clean, staff very efficient and the room was functional. Bed was comfy. Went to Bistro restaurant and was happy with the offerings and limited service that was offered. Very limited hours of the full service restaurant did not allow us to check it out, but there are many great...
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Hi JimB58,
You're right; Manhattan Beach is not far at all, and for guests without a car, there is a trolley that is just $5 roundtrip. Glad to hear you liked the hotel. I hope we'll see you again! Take care. Thanks for the review.
Tim Gilmour
Tim.Gilmour@Hilton.com
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This hotel is close to LAX and convenient to stay if you intend to continue a journey either in the States or from LAX. There's a great Carls Junior burger restaurant within a few minutes walk from the hotel and the hire car pick up / drop offs are only a short ride away Overall, it's functional,clean and corporate.
Hi Dave&Chris,
Thanks so much for the review! We're about as close as you can get to the airport and have a 24-hour shuttle as well. Hope you'll stay with us again. If you do, and there's anything I can do to make your stay even better next time, please contact me. Thanks again.
Tim Gilmour
Tim.Gilmour@Hilton.com
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Check-in was a breeze. Lobby and room were very nice and very clean. Free wi-fi in the lobby and there was a machine to check-in for flights that was supposed to be able to print boarding passes too, but it was broken.
My room faced an LAX runway and I was woken a few times by extra-noisy planes taking off...
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Hi SVTraveller,
Thanks so much for the review! Glad to hear you enjoyed your stay, although I apologize for the boarding pass kiosk not working for you. If that happens again in the future, please see the concierge or front desk and we can print it for you. It's not a problem at all. If there's anything I can do...
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Had a 3 night stay at the LAX Hilton for the Emerald Ball. I was pleased with many aspects of the hotel and disappointed with others. If I could give a 3.5 rating I would.
Pros: very clean rooms and common areas, well serviced, comfortable beds, nice linens, nicely appointed rooms (middle of the road appointments in a contemporary style),...
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Hi Ms_OffTheBeatenPath,
Thanks for the review! It's clear you travel a lot, so we appreciate the feedback. There are times when our front drive is too busy for guests to leave their cars (and the Emerald Ball certainly could have been one of those times), but I apologize for the way you were treated. I think you'll find that many...
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It's hard to review an airport hotel. I don't expect much. I want a comfy bed, good transportation and a place to get a tasty bite. I am not looking for much more. The Hilton at LAX fits this bill.
It's a few minutes away from the airport and runs quick and frequent transportation.
The hotel is large. Check-in was...
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Hi James S,
Great review! Much appreciated. I'm glad to hear we met your needs, and hope we'll see you again soon! If I can help in getting a perfect score next time, let me know.
Tim Gilmour
Tim.Gilmour@Hilton.com
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Only stayed 1 night on our way to Miami the next day. Great service at check in, I asked the young lady, if after I got to my room & relaxed for a while could I come back to reception, & have her check my flights for the next morning but she checked them immediately for me...GREAT SERVICE! Free blue...
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Hi buffie46,
I'm not sure who checked you in, but it's great to hear she was so helpful. Stories like that are always great to read. Thanks for the perfect score! Stop by any time!
Tim Gilmour
Tim.Gilmour@Hilton.com
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Whenever I am in the Los Angeles area, I always book this hotel. From the friendly and very helpful staff, spacious rooms and nice amenities its my hotel of choice in Los Angeles. I especially enjoy the convenience of the parking underneath the hotel. Plus if you are staying at the hotel, you can get a guest pass and enter...
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Hi JFLapham,
We're looking forward to having you back! That was a great review, thanks very much. I'm losing count of how many times I've read about how comfortable the beds are! I know you gave us a perfect score, but if there's ever anything I can do to improve your stay, please feel free to contact me.
Tim Gilmour...
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i only spent one night at this hotel before flying out of lax the following morning. I was happy to be so close to the airport for an early flight so in that respect this hotel is very convenient. However there were several different events going on at the hotel and their was a long wait just to get on...
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Hi amanda d,
Thanks for the review! It sounds like not much went very smoothly for you last time, so please let me apologize for that. It's not a typical experience here, and perhaps if you stayed here again, you may change your mind. If there's anything I can do for you next time, I would love to help. We...
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I stayed here on my way to NYC from Sydney, to break up the trip. We were planning to stay at another hotel in LA on the return trip home, but enjoyed the Hilton LAX so much, that we stayed here for on the return trip.
The service here is very good. All the departments are great, and we particularly...
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Hi BMOL,
Great review! Very much appreciated. Nice to hear we got you back again before your trip was over! The courtyard rooms are the next to be remodeled if you'd like one for next time you're in town. Let me know if I can do anything at all for you.
Tim Gilmour
Tim.Gilmour@Hilton.com
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