My husband and i was celebrating our 1st wedding anniversary and being a young couple wanted to go to Disney and Universal coming from England i did not know what to expect but had reviewed this hotel alot before travelling .We stayed for 5 nights The location was great and the decor was impresssive the fact the shuttle did not... more

We stayed in this hotel three nights to visit family and tour Universal Studios. We had a non-smoking double queen room on the Bed and Breakfast plan. Our room was on the 15th floor and we has a nice view of the valley. PROS: We arrived two hours before check-in, but were given a room right away. The room was... more

I had reserved and paid for (up front) a twin (non-smoking room) 4 months in advance. Our flight was delayed, and we only arrived at the Hilton Universal City at around 9pm. I was however told by the front desk that they had given away our non-smoking room and they had no other option but to give me a smoking... more

We decided to stay here because we were planning a trip to Universal Studios and it was walking distance to/from the park (it is the closest hotel to the park). It was amazing! VERY clean, the nicest staff I have ever dealt with and really beautiful rooms. I arranged for some amenities to be placed in our rooms prior to... more

I loved the hotel and the hotel room. My daughter and I were very impressed. We had a lovely room and for being a Hilton Honors member we even received a free fruit basket and two bottles of water. Please beware however and always check your bank account for any additional charges. We had used my daughters credit card to... more

It is located at just 5 mins away from the Universal Studios. So if your destination is the studio, it will be a perfect choice for you. Shearton Universal is just beside hilton. The room is good and the bed is great. more

Things I liked the most: Easy to access the interstate**, front desk was friendly, within walking distance to universal, always something going on, pretty views of the hills, beds were comfy and bathroom was roomy, also the walls weren't paperthin like some hotels Things I didn't like: Maid service, down pillows (it was hard to get replacements-i'm allergic), parking was... more

Nice location for business or tourist travel. Parking is $17 more

Had to stay here for business. what a waste, should have stayed at the sheraton next door if it wasnt under construction. ordered breakfast, french toast came back UNCOOKED...dripping with egg. ordered nachos at the bar downstairs and it came with unmelted kraft slices, disgusting. the bar servers were so nice that i just felt bad. there was maybe one... more