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Holiday Inn Los Angeles International Airport

3.0 of 5
9901 La Cienega Boulevard, Los Angeles, CA 90045
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Holiday Inn Los Angeles International Airport
Ranked #120 of 301 hotels in Los Angeles
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460 reviews from our community

Traveller rating
    55
    164
    140
    56
    45
See reviews for
Families
87
 
Couples
105
 
Solo
68
 
Business
84
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
GEELONG
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

We had a good experience staying at the LAX Holiday inn and early 9:00am check in was an important consideration having arrived from Australia at 7.00am. The staff were satisfactory and reasonably helpful and room adequate, although the heating/cooling was very noisy. It is close to LAX which is good but a long way from L.A. central and we found... More

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See 5 more reviews by FIZZYS for Los Angeles
Brisbane, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

This hotel is value for money if you are just looking for a room in readiness for catching a connecting flight, in our case, back to Australia. I chose the hotel for its location. It is very close to the airport & I wanted somewhere I could catch the Ocean Express for some last minute shopping during the day. Although... More

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Rick R, General Manager at Holiday Inn Los Angeles International Airport, responded to this review
20 May 2013

Dear Valued Guest, Thank you for your positive Feedback regarding your stay & interaction with my Bell Desk. They are truly one of the best Teams on the LAX Corridor. The Ocean Express is a great benefit for our Guests, they love to shop & see the sights in Manhattan Beach....just a short ride away. I will be looking into... More

Auckland Region, New Zealand
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 14 May 2013

Had booked two rooms and asked for interconnecting door. At Check in was assured the rooms we had did have interconnecting doors. Needless to day they did not. Staff at front desk appeared poorly trained on the hotel and its facilities. The rooms as an added kicker were next to very very noisy lifts. Given the lateness and jet lag... More

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Rick R, General Manager at Holiday Inn Los Angeles International Airport, responded to this review
20 May 2013

Dear Valued Guest, Thank you for citing the items you incurred during your stay. I can assure you all points will be discussed with my Team & Improvement Plans in place to make sure this does not happen again to another valuable Guest. We strive every day for excellence & I can promise you will see a change the next... More

Waltham, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2013

We stayed here for a week over Christmas, on a vacation to LA. It is a great place to stay, very reasonable prices. The room was great, although the wi-fi was a bit slow. We had to change rooms once because there was a problem in the first room, and the hotel staff was very co-operative about this. We were... More

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Rick R, General Manager at Holiday Inn Los Angeles International Airport, responded to this review
13 May 2013

Dear Valued Guest, I'm so happy to hear that your stay was very memorable. We do have a great Staff & they are always very accomodating to our Guests....they understand how "unfun" traveling can be sometimes unfortunately. My sincere apologies about the Wi-Fi in your Room. This item has been addressed & now connectivity is seamless. We look forward to... More

Westborough, Massachusetts
Top Contributor
121 reviews 121 reviews
65 hotel reviews
Reviews in 73 cities Reviews in 73 cities
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed 9 May 2013

The location is good, evening shuttle pick up at the airport needs improvement, interestingly enough, it is not a big issue going from the hotel to the airport early morning, except for the wait and the confusing map at the lobby that does manage to show the real location of the shuttle. We stayed at this Holiday Inn last week,... More

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See 5 more reviews by CitizenoftheAir for Los Angeles
Rick R, General Manager at Holiday Inn Los Angeles International Airport, responded to this review
11 May 2013

Dear Valued Guest, My sincere aplogies for the inconsistencies listed in your Review. That is not indicative of the way we operate this Hotel on a daily basis & all items will be addressed with the appropriate Management Team Members & rectified. The Hotel does have an Operator in the evening that answers all incoming Calls (24 hours a day... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013 via mobile

I travel a lot of work, we had a corporate meeting at the hotel and we were there for 4 days. The Food and Beverage staff was incredible! This is a great place to have meetings! They will take such good care of you. Rooms are big, bed is comfortable. Great place! Highly recommend!!

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Rick R, General Manager at Holiday Inn Los Angeles International Airport, responded to this review
11 May 2013

Dear Valued Guest, I am so happy to hear that your Meeting & Stay with us was flawless. Our F & B Staff is one of the best in the business when it comes to Catering large Meetings. We look forward to Hosting your Event once again next year. Sincerely, Rick B. Ross General Manager More

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 May 2013

The good lady wife insisted on resting in LA after our flight from Australia, so all we wanted was a place to sleep and recuperate. Having stayed at this hotel once before for essentially the same purpose, we had no problem in booking another stay. The hotel provided a free and regular shuttle service to the main terminals. We arrived... More

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Rick R, General Manager at Holiday Inn Los Angeles International Airport, responded to this review
9 May 2013

Dear Valued Guest, Thank you so much for your positive Feedback, I will definitely share your comments with my Team.....they will be very pleased & we look forward to having you back very soon. Sincerely, Rick B. Ross General Manager More

New Plymouth
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

We stayed twice for a one night layover. The free shuttle was great and we didn't have to wait long. On arrival able to check in straight away. Check in easy and relaxed. Rooms had double beds. Only towels for two we had to ask for extra even though could sleep 4. Disappointing that the bathroom had mould in it... More

Was this review helpful? Yes
Rick R, General Manager at Holiday Inn Los Angeles International Airport, responded to this review
11 May 2013

Dear Valued Guest, My sincere apologies for the items listed in your Review, I will adress them immediately with my Director of Housekeeping & Food & Beverage Director. I was happy to hear that your experience with our Breakfast Buffet & Front Desk was good, as it should be. The Free Shuttle is a great asset for us to have... More

Melbourne, Australia
Top Contributor
52 reviews 52 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 May 2013

I had 12 hrs hear on a lyover and it did the job nice and easy to get to on the shuttle there and back. A large room that was clean and could really darken. The gym was well laid out with all you need after a long flight to get the body moving. There is also a small pool... More

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Rick R, General Manager at Holiday Inn Los Angeles International Airport, responded to this review
11 May 2013

Dear Valued Guest, I am so happy to hear that your stay with us (although brief) was just what the "Dr. ordered"... Our rooms do darken very easily during the daytime & allow for our Day Sleepers to get that much needed rest in between long Layovers. We look forward to seeing you again very soon. Sincerely, Rick B. Ross... More

Melbourne, Australia
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 May 2013

Shuttle bus from the airport was quick, to the airport was a bit hit-and-miss as no-one seemed to know when it was due. Checkin was fast and efficient, I was given complimentary bottled water and a drink voucher as a Priority Club member, which was very appreciated. Room was quiet and very comfortable, large bed, range of pillows to choose... More

Was this review helpful? Yes
Rick R, General Manager at Holiday Inn Los Angeles International Airport, responded to this review
6 May 2013

Dear Valued Guest, Thank you for your candid Review of the Holiday Inn/LAX. I was very pleased to hear such positive Feedback regarding your interaction with Joe, he truly is a Gem & one of the best Employees we have. Unfortunately I was not very pleased to hear of your challenges with the Staff in the Restaurant. I can assure... More

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Hotel Summarization (Beta)

What travellers say

  • Free shuttle(13)
  • Very nice(7)
  • Fast food(5)
  • Century Blvd(3)
  • Priority Club(3)
  • Front desk staff(3)

Additional Information about Holiday Inn Los Angeles International Airport

Address: 9901 La Cienega Boulevard, Los Angeles, CA 90045
Phone Number:
Region: United States > California > Los Angeles
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #120 of 301 hotels in Los Angeles
Price range (per night): INR5,407 - 9,159
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The closest full service Holiday Inn to the Los Angeles Airport with complimentary 24 hour LAX shuttle service. Our central location puts you just minutes away from “everything LA”. Come enjoy places like Disneyland, Universal Studios, Hollywood, Santa Monica, Venice Beach and all that beautiful Southern California has to offer.Stay connected with free high-speed Internet access. Maintain your exercise regimen in our state-of-the-art fitness center. Unwind at Landings Restaurant and Lounge, serving breakfast lunch and dinner, featuring California cuisine and daily specials.The Holiday Inn Los Angeles International Airport–LAX Hotel, where Kids Stay and Eat Free! Credit Card is required at check-in for all guests paying in cash at check-in or upon check-out. Credit Card is also required upon check-in for incidentals regardless if guest intends to not incur incidentals during their stay. We are a 100% Smoke Free Hotel. ... more   less 
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Also Known As:
Holiday Inn Los Angeles International Airport Hotel
Holiday Inn Los Angeles International Airport Hotel Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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