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Embassy Suites LAX North


Hotel class 3.5 of 5
9801 Airport Boulevard, Los Angeles, CA 90045
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Reviews you can trust

77% Recommend
3.5 of 5 stars 110 reviews
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By trip type
All (110)
[ Date ] [ Rating ]
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5 of 5 stars
Sydney, Australia
24 Oct 2009 | Trip type: Couples

We arrived late - about 12.30am, after a flight from NYC. We wanted a hotel close to LAX as we were flying out the next day for Las Vegas. The Embassy Suites was a great place to stay as the suites were spacious, the bed comfortable and it was easy to get to and from LAX. Complimentary breakfast was good... more

Management response from
EmbassySuitesLAX, E-Commerce Manager

Thank you for your time in writing a review of our hotel! We're happy that you enjoyed your stay with us, that you found our rooms spacious and comfortable, and that you enjoyed the complimentary breakfast. We look forward to you staying with us again when you're ready to explore LA a little more!

Great place
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5 of 5 stars
12 Oct 2009 | Trip type: Business
0/2 found this review helpful

Fantastic hotel, was there in 1992/3 and spent three weeks in one of the suites, it was great more

Management response from
EmbassySuitesLAX, E-Commerce Manager

Thank you for your review! We appreciate your patronage and look forward to having you at our hotel again in the near future.

Very nice
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5 of 5 stars
medicine hat
4 Oct 2009 | Trip type: Family

We ended up at this hotel after a disastrous experience at a Ramada near LAX. A gentleman at the front desk was not very welcoming but none the less, the hotel was beautiful, the pool was well kept, the rooms were clean, the continental breakfast was amazing, and the manager's reception was a nice treat. It was a very comfortable... more

Management response from
EmbassySuitesLAX, E-Commerce Manager

Thank you for your feedback and review. We're happy that you enjoyed your stay! I've passed along your comments to our front desk staff, and we're also looking into some new options for our Business Center. Again, thank you for your comments, and we look forward to seeing you again soon!

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4 of 5 stars
Scottsdale, AZ
31 Aug 2009 | Trip type: Couples

Last minute trip to LA this summer, it was so late when we landed we elected to stay at the Embassy Suites North hotel next near our rental car agency. Not only were the rooms clean and spacious, the rate of $113 per night included free cocktails and breakfast the next morning. Every where I walked inside the hotel there... more

Management response from
EmbassySuitesLAX, E-Commerce Manager

We're happy that we were able to satisfy your travel needs, and excited to hear that you'll be back! We strive to keep our hotel in great condition, and are glad to hear we're doing a good job. Thank you for your feedback, and we'll see you next time!

Nice Hotel
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5 of 5 stars
MSP
12 Aug 2009 | Trip type: Family

Just got back from a wkd trip to LAX--we spent 1 night at the Embassy & it was great! The staff was fantastic & the room was perfect. I checked out yesterday & cannot find my camera, I called & no luck. SO if you find a camera in room 714 please call :) Thank You!!! more

Management response from
EmbassySuitesLAX, E-Commerce Manager

Thank you for your time in writing this review! We're happy you had an enjoyable stay with us and we look forward to your next stay. I'm sorry you lost your camera. I checked our lost and found again and there wasn't a camera there. See you next time!

not worth it
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1 of 5 stars
Menlo Park, CA
1 Aug 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I paid an advance purchase price of $143, excluding tax. This is an older Embassy Suites in dire need of a renovation. My first room had brown marks in the bedroom sink. I called down to the front desk and said I want another room or get someone up here to clean it. The man said "OK" then hung up.... more

Management response from
EmbassySuitesLAX, E-Commerce Manager

Thank you for your review. I've shared your comments with our various team members in order to address your concerns. I apologize that you had such a negative experience, and I hope that you'll give us another chance to earn your business.

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3 of 5 stars
Dublin, Ireland
29 Jul 2009 | Trip type: Family

Stayed in this hotel based on an 18 hour journey from Ireland to LA, great idea just to get your head down with the kids after the trip. I would agree with a previous reviewer whereby it a nondescript both externally and internally. The Check in was fine, fast and the booking was as booked. As with any Embassy Suites... more

Management response from
LaxembassyDOSM, Director of Sales and Marketing

Thank you for your review! We are glad that you and your family enjoyed our selection of fruits on our Breakfast Buffet. I have forwarded you concerns regarding the charge for the Hot water to our food and beverage director. Thank you again for your feedback and we hope that our staff can serve you again when you are traveling...

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5 of 5 stars
Auckland, NZ
24 Jun 2009 | Trip type: Solo travel
1/1 found this review helpful

Nice large TV. Roomy. Having a suite really makes a difference! Microwave & fridge. Good breakfast. Nice evening reception. Helpful staff. Good free internet in the business center - but had to wait around for a while. No noise from planes. Lots of children on the weekend - a bit noisy. Try to stay at a higher level. I had... more

Management response from
LaxembassyDOSM, Director of Sales and Marketing

Thank you for your review! We are so glad that you enjoyed your stay with us. As you mentioned in your review we do offer many amenities that also make for an enjoyable stay. This makes our hotel quite popular with families. We apologize for the noise that was created by other in the room next door. I have forwarded...

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5 of 5 stars
thelilone
15 May 2009 | Trip type: Couples
1/2 found this review helpful

For being a middle class citizen and apart of the military ive had the privelage to travel all around. This hotel has proven to be most accomadating and affordable. There's a lovely outdoor scenery built inside with a calm and relaxing atmosphere. The rooms were clean and spacious. The pool and hot tub was most enjoyable. My only problems were... more

Management response from
LaxembassyDOSM, Director of Sales and Marketing

Thank you very much for the nice review. More importantly thank you for protecting our country in the Military. We look forward to serving you as you have served all of us in the future!

Average
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3 of 5 stars
LA
15 Apr 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

Stayed in this hotel based on business activity location. Its quite nondescript externally. Check in was prompt, reservation was accurate. Rooms were well equipped, even flat screen TV, everything was functioning. Bed was comfortable. View was of another building externally and through the internal windows of the room the balcony rail was the only view! The atrium like construction is... more

Management response from
LaxembassyDOSM, Director of Sales and Marketing

First of all thank you for your review. It is nice to hear that service from the staff was excellent though out the hotel. I will forward your concerns about our complementary “Cooked to Order” breakfast to our Food and Beverage Director. I hope you can give us another chance to be above average when you return to the Los...

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Embassy Suites LAX North Also Known As

  • Lax North Embassy Suites
  • Embassy Suites Los Angeles
  • Los Angeles Embassy Suites
Address: 9801 Airport Boulevard, Los Angeles, CA 90045