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Sheraton Los Angeles Downtown Hotel

3.5 of 5
711 South Hope Street, Los Angeles, CA 90017 (Central L.A)
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Sheraton Los Angeles Downtown Hotel
Ranked #98 of 300 hotels in Los Angeles
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529 reviews from our community

Traveller rating
    125
    188
    134
    48
    34
See reviews for
Families
61
 
Couples
104
 
Solo
61
 
Business
224
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 May 2013 NEW

We arrived early morning after a 15 hour flight & were very pleased that there was a room available. The staff were very friendly & helpful. Our room was comfortable & clean which is all you need when staying two nights. The top floor gym had great views & well equipped. We walked to the staples centre & travelled on... More

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Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 May 2013 NEW

I am here for a convention and the front desk agent was very professional filled with knowledges. The location is very convenient and I can even walk to the Convention Center if I wanted and did! Shopping is right next door, fitness center is very accessible and the housekeeping staff is right on and especially in knowing the little clues... More

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 16 May 2013 NEW

The location is excellent, just across the street to find Metro subway including it shares building with Macy's (but I didn't buy anything there, it's kinda small) plus you can find Wall Greens at the corner. Everything is standard for "Sheraton" except I found small cockroach climbing my leg in one night while I was standing next to my bed,,,... More

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NYC
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

This is a nice and convenient hotel. It is a business hotel and you are working near downtown. The train is close and you can walk around the area. The Starwood room is ok and is a good place to visit during your stay. If you wqnt to see the tourist attraction of LA, I wouold stay at a different... More

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Buffalo
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 17 cities Reviews in 17 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

I stayed here recently for a last minute trip to L.A., I stayed for 2 nights. I was a little worried from some of the reviews I read, but it wasn't bad at all, I don't know why it got some of the other reviews it did. Anyways, my stay was fine. The staff I encountered were all very friendly,... More

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San Jose, CA
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
203 helpful votes 203 helpful votes
3 of 5 stars Reviewed 12 May 2013 NEW

Nice business hotel. Stayed here as 2 small blocks away from work. Comfortable and clean. 3 stars as the hotel appear a bit dated. Staff rarely smile or greet you. Next time I would prefer to stay at the JW Marriott or the Ritz if they had a good rate.

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review
13 May 2013

Thank you for staying with us and for offering your comments. More

Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 May 2013

I stayed at the Sheraton DownTown Los Angeles in April 2013. It was a clean and comfortable hotel, nothing special and nothing to complain about. Location is good, but I wouldn't recommend staying in Downtown LA for tourists with rental cars. It's just too busy around that area. We paid for wifi but it wasn't working properly in our room.

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Fort Worth, TX
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

This was our first week staying at the Sheraton after staying many weeks at another SPG property close by. I was impressed. The location is surrounded by great restaurant options as well as a mall, a Walgreens, and Rite-Aid. The rooms weren't flashy but were very nice. The beds are very comfortable. The staff was very professional. They just opened... More

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Toronto, Canada
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 7 May 2013

Great location (especially if you're going to an event @ Staples Center). Parking is expensive and a bit of a hassle. Rooms are nice.. very basic. Nothing exceptional. Staff and service was excellent. No real qualms.

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San Antonio, Texas
2 reviews
1 of 5 stars Reviewed 7 May 2013

One of the worst all-time business hotel experiences from check in to check out, and certainly not indicative of the SPG/Sheraton banner. Check-in took at least 20 minutes - I'm not exaggerating. There was one line, and NO clerks. The people in front of me said the clerk went away, and NO ONE came back for 20 minutes as the... More

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review
13 May 2013

Thank you for your comments and I am sorry that the experience was not the typical warm welcome enjoyed by so many other reviewers on this site. Please feel comforatble contacting me directly so that I can learn more and offer some suitable gesture to regain your confidence for the next time. More

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Additional Information about Sheraton Los Angeles Downtown Hotel

Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Address: 711 South Hope Street, Los Angeles, CA 90017
Phone Number:
Region: United States > California > Los Angeles > Central L.A , Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#76 Family Hotels in Los Angeles
Price range (per night): INR9,627 - 17,230
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more   less 
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Sheraton Los Angeles Downtown Hotel
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