hairs were all over the bathroom, on the towels, hand and bath. breakfast in the morning was prompt and ok, cottage cheese didn't taste too good. 7th floor wireless did not connect and then i still got a $9.95 charge on the bill. staff at front desk are mildly friendly, do not go above and beyond to help you. overall...
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I felt the need to review this hotel again despite having reviewed it a couple years ago. The first thing to note is that the prices have gone up a little bit, but that's acceptable because compared to the other hotels in downtown LA, this one is still a bargain. I believe in my last review that I said they...
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Reviewed 8 January 2011
Excellent location, very comfortable rooms. Food is close by.
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Thank you so much for your recent stay with us! I am glad you enjoyed the location of our property, as well as the comfort of our guest rooms. We are excited to announce our transition to a DoubleTree by Hilton this summer, and look forward to welcoming you back for your future stays! Thank you again for your feedback....
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The staff is superb. Management's decision to discontinue the excellet breakfast included with the night stay is a poor decisio! I have stayed at the Grand Kyoto no less than 10 times over the last 2 years. Unfortunately, this was my last visit to the Grand Kyoto.
When and if the DoubleTree takes over the hotel, I hope the great...
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Thank you for your recent stay with us! Our staff takes great pride in going above and beyond, and we are glad you enjoyed your visit. There are many exciting changes taking place as we transition to a DoubleTree by Hilton this summer, and we are in the process of developing packages for our guests inclusive with breakfast. Thank you...
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Through the madness of LA traffic this hotel in the south was extremly easy to find. The hotel was very clean and the hotel is beautiful. Standard rooms are very comfy and the beds are fantastic. We really enjoyed are time here. You are less than 1 minute away from the freeways north and south connections. Dont worry you cant...
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Thank you so much for allowing us to be your hotel of choice! Our location is advantageous to freeway access, and conveniently located to many downtown attractions. Self-parking is $24.00 and Valet Parking is $30.00. We appreciate your feedback, and look forward to welcoming you again in the future!
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My husband and I stayed here on a quick trip to LA for the LA Autoshow. I let him choose the hotel (here's where the learning starts!), and decided I would wear my "easy going" cap for this quickie trip. This hotel was a great deal on line and I loved the idea of a Japanese approach to our accommodations....
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Thank you kindly for sharing your guest experiences during your recent stay. I apologize you encountered service issues with our restaurant outlets, and we are proactively taking these suggestions into account. Room service is currently available from 6a.m. to 11p.m., though we are looking into extending these hours of service. We currently offer the Azalea Restaurant, which serves nightly until...
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We thoroughly enjoyed our stay at the Kyoto Grand. Thanks to the Trip Advisor community, we checked in with a list of our preferences: updated room, highest possible floor, city view. The Kyoto Grand was able to meet these requests cheerfully, and our room looked exactly like the photos on the website.
The room was stocked with quality bathroom products...
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Thank you so much for staying with us during your recent trip to Downtown Los Angeles! We are passionate about our service and hospitality, particularly meeting the individual needs of each guest. We are excited to mention as well an expansion of our fitness center with new state-of-the art equipment in the near future, as we transition to a Hilton...
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I should have parked across the street for a flat rate of $5 (weekend price after 4pm), but it was too dark to see the price sign. Hotel self parking was $24/night. Valet was $30.
I get to my room and I notice two white dried liquid stains on the red pillow.... So gross!
The next morning I am out...
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I am incredibly apologetic for the recent issues you encountered during your stay with us. Downtown parking can be expensive, though the recent surveys we have conducted in the downtown area show our parking rates are significantly lower than our competitors. Thank you for bringing attention to your experiences with the guest room, as I will address these concerns with...
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Stayed at the hotel one night to prepare for an upcoming meeting in February, which will take place at the Kyoto Hotel.
I liked the room and the bed was very comfortable. The bathroom was small and plain and missed the beautiful atmosphere of the room.
Could not find any food to eat at the hotel between 2-5 PM,which is...
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Thank you for staying with us during your business trip to Downtown Los Angeles! I am glad you enjoyed the room and found the bed comfortable for your stay. We are currently renovating our guest rooms as we transition to a Hilton Doubletree, and the bathrooms in particular, will be a focus as we enhance and improve each individual room....
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Overall a very nice hotel. Room is very clean and spacious, bathroom is a little small though. A big flat screen TV, few channel options. Bed is too soft for someone like me. During my stay, the room rates included a $70 dollars package (parking, wifi and breakfast), very great value. Breakfast variety was great. Hotel location is near Japantown...
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Thank you for letting us welcome you to Los Angeles during your recent trip! I am glad you had a wonderful experience, and look forward to your next stay. If you need any assistance with future reservations, I can be reached at (213) 629-1200. Thank you again!
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