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Hotel Maya - a DoubleTree by Hilton Hotel

3.5 of 5
700 Queensway Drive, Long Beach, CA 90802
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Hotel Maya - a DoubleTree by Hilton Hotel
Ranked #10 of 55 hotels in Long Beach
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399 reviews from our community

Traveller rating
    155
    145
    61
    22
    16
See reviews for
Families
103
 
Couples
113
 
Solo
22
 
Business
75
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Stockholm, Sweden
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Nice hotel, with super friendly attitude from staff. We didn't bother with sea-view rooms so were given a room on the ground floor in building #3. Nice, with small terrace. Large spacious room with warm colours. Bathroom nice as well. The only downside was that A/C unit was VERY loud... Fortunately, room wasn't too hot without it.

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
18 May 2013

Thanks for the great comments and super happy that your family enjoyed their stay. The waterview rooms are really nice but I actually prefer a garden view balcony to a waterview with no balcony because our weather is so nice here that yo will spend the majority of your time lounging on the patio or lounging around one of our... More

Toronto, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 17 May 2013 NEW via mobile

I stayed here for two nights. The rooms are quite hot and stuffy with no ventilation. The air conditioner is beyond noisy and ineffective. Restaurants are fine, the gym has treadmills but only one recumbent bike (would be nice to have a normal bike). Reception is slow and could use some training.

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
18 May 2013

Thank you for the feedback though it is certainly not the type we strive to receive from our guests. We just built a brand new beautiful fitness center and thus have heard very few negatives about it but defintely something to consider. We do have real bikes on property for guests to ride along the water though. Please email me... More

Irvine, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 May 2013 NEW

When you pay a extra to stay overnight with an ocean view you would expect a that the room would be clean - well, actually, I always expect that the room should be clean...But in this case, I expected near perfection. Not the case here. Seemed like the room was used for a massive party the night before and perhaps... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
18 May 2013

Thank you for your feedback and I am glad you felt the hotel was beautiful despite the horribly dirty room you had. I reviewed your pictures and this is totally unacceptable and you never should have been checked into this room. I would appreciate it if you could email me directly at kristi.allen@hilton.com so I may discover the details of... More

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2013

This is a unique property almost a boutique style hotel. The views of the bay and back to Long Beach are great! It is a little difficult to get to, requiring a few U turns, but worth the effort. Once you are there though, plan on staying. It is not the easiest access back to the other attractions locally.

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
13 May 2013

Thanks for the great comments and insight...Directions are always a bit difficult so we suggest people print them out from our website. Thanks! More

Vallejo, United States
1 review
5 of 5 stars Reviewed 9 May 2013

Whenever my family and I visit Long Beach, Hotel Maya is always the place to stay. Not only is the staff friendly and professional, the rooms are impeccable. This hotel does a good job in providing a home away from home.

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Review collected in partnership with DoubleTree by Hilton

701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
15 May 2013

Thank you for the great comments...we are happy to be your home away from home anytime!! More

Santa Clara, California, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2013

The hotel has its Maya theme as the name says. Welcomed with unlimited fresh warm cookies. I really enjoyed the stay with spacious room and such a beautiful veranda. The interior of the room was so beautifully decorated. I would definitely stay there again.

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
9 May 2013

Thanks for the great feedback! More

Sacramento, United States
1 review
5 of 5 stars Reviewed 5 May 2013

A unique experience with great views and scrumptious food. The variety and quality of breakfast was particularly impressive. Staff were routinely helpful in all arenas. Easy to walk to some great AAA GEM attractions. I would definitely return again.

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Review collected in partnership with DoubleTree by Hilton

701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
15 May 2013

Thank you for the great feedback about the hotel and Fuego. We are glad you enjoyed your visit to Hotel Maya and Long beach and hope to see you again soon! More

Woodland, California
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 24 April 2013

Decided to use my Hilton hotel points to get a waterview room. The first night I was in a room with no balcony but pretty view of the Queen Mary. I upgraded $20 to a room with a balcony and was glad I did that on the 2nd night. Very relaxing to sit out on the balcony watching the boats... More

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See 2 more reviews by travelerlpl for Long Beach
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
30 April 2013

Thanks for the great feedback. I am glad you upgraded to a balcony room as it makes a huge difference to enjoy the view and peacefulness of the water. You will have to try our signature restaurant Fuego next visit on the waterfront as it is spectacular both in food and views. See you soon! More

Atlanta, Ga
Top Contributor
55 reviews 55 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 24 April 2013

My last two experiences with a DoubleTree have been less than stellar. This stay broke that streak. This is a great pre-cruise hotel (if you're sailing on Carnival, the port is super close, but we sailed on Princess - the port is about 7 miles away) as it sets the the mood since the hotel is on the water. The... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
30 April 2013

Thank you for the feedback and we are glad you enjoyed your stay with us. Please email me at kristi.allen@hilton.com with your room number or name so that I may follow up on the mildew smell which is definitely not our standard and i certainly apologize if that was in fact the case in your room. We hope your crusie... More

Ramona, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 April 2013

Looking for a spot in Long Beach that has access to just about everything? The Hotel Maya is near the Queen Mary, close to downtown and a short jaunt to the USS Iowa. The rooms are roomy with free Wi-Fi to keep in touch and a balcony to relax on. The Keurig coffeemaker made the start-up in the morning easy.... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
24 April 2013

Thanks for the great review...we agree that we are prefectly located int he heart of everything but just a little out of the way of the hustle and bustle. Glad you discovered us and we look forward to your next stay with us! More

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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Region: United States > California > Long Beach
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Long Beach
#10 Family Hotels in Long Beach
#11 Business Hotels in Long Beach
Price range (per night): INR9,988 - 18,823
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 
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