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All 16 Livermore hotels

Extended Stay America - Livermore - Airway Blvd.

2.5 of 5
2380 Nissen Drive, Livermore, CA 94550
Hotel amenities
Extended Stay America - Livermore - Airway Blvd.
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Ranked #12 of 16 hotels in Livermore
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12 reviews from our community

    Trip type
Traveller rating
    3
    1
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Date Rating
Livermore
1 review
3 of 5 stars Reviewed 27 April 2013

Full Disclosure: I am here on long term business and I am currently staying here but I may have to move if I don't see improvement in the facility. Overall this property has a lot of upside. It's next to the freeway, the gym, and stores. The staff is always friendly. But it's clear that they are understaffed. The maintenance... More

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Livermore, California
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 16 April 2013

While the hotel is only 15 years old, it's sorely in need of renovation.I would have been ok with this if the hotel just wasn't overall dirty. Ants invaded my room, and I noticed trash in the hallways and stairways that weren't cleaned up for over 24 hours. The beds were not comfortable and need replacing too. On the plus... More

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See 6 more reviews by Steve S for Livermore
Kingman, Arizona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 March 2013

If you never lived in a public housing project, HERE IS YOUR CHANCE! Dirty, pot smoke wafting through the halls, seedy characters lurking around at night, many of wich seem to be friends of the employees. Just who IS running the front desk? a typical flea bag motel with absolutely no management. The one down the street in dubin is... More

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Manager_11525, General Manager at Extended Stay America - Livermore - Airway Blvd., responded to this review
27 March 2013

Thomas - We appreciate your feedback about your stay at our property. Please accept our sincere apologies that you found a lack of cleanliness and friendly customer service. Our staff is trained to help our guests at all times and to ensure that their stays are 100% satisfactory. Since we were unable to provide this for you, I have taken... More

Roseville, California
1 review
2 of 5 stars Reviewed 13 March 2013

After reading all the previous reviews I still took a chance on Extended Stay. After my stay I will now state that all previous negative comments were absolutely true. Nothing has been fixed, replaced or made better. Obviously, the management is "very, very sorry", but they need to follow through with some real action. One thing not mentioned previously which... More

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Brandy S, Manager at Extended Stay America - Livermore - Airway Blvd., responded to this review
17 March 2013

We would like to thank you for your recent review of Extended Stay America Livermore. We understand that it can be frustrating for a guest when a hotel stay does not meet the expectations the guest has and that we set forth as a company for all our guests. I would like to assure you that we are currently in... More

1 review
2 of 5 stars Reviewed 3 March 2013 via mobile

The hotel and rooms were old, dingy, and dirty. I had to wipe down the counter in the bathroom before using it. The fixtures were old and hard to use (especially the bathroom sink) and our air conditioning unit did not work properly. Needless to say, we didn't sleep much that night on the hard, crunchy, stained sheets and uncomfortable... More

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Brandy S, Manager at Extended Stay America - Livermore - Airway Blvd., responded to this review
5 March 2013

Thank you for taking the time to make us aware of your experience at Extended Stay America Livermore - Airway Blvd. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology.... More

Austin, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 12 February 2013

This hotel is located right next to the freeway, Starbucks, restaurants, and a 24 hr Fitness, which are all positives for me! The front desk staff was nice, but the rooms could use some TLC. The kitchen didn't have any silverware, the toilet barely worked, the hot water took forever, and the bed was hard as a rock! I'm not... More

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See 2 more reviews by Caligirl17 for Livermore
Brandy S, Manager at Extended Stay America - Livermore - Airway Blvd., responded to this review
14 February 2013

Thank you for taking the time to review your recent stay at Extended Stay America Livermore - Airway Blvd.. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have... More

Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 February 2013 via mobile

Corey is the Manager at ES America Livermore. He runs this with a friendly smile, staff who work beautifully with him and I can tell you they know your name. I have to say this, it has the feel of a really good Bed and Breakfast! 5 stars to you and your staff, you deserve it!!!!

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Brandy S, Manager at Extended Stay America - Livermore - Airway Blvd., responded to this review
10 February 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Livermore - Airway Blvd. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More

Livermore, California
1 review
4 of 5 stars Reviewed 31 January 2013

The exterior has been recently painted and looks nice. There is plenty of parking for all guests. Hotel staff has been very helpful and courtious throughout my long term stay. Rooms are in good condition and the cleaning staff does a good job of cleaning. Beds were recently replaced and are comfortable to sleep on. WI FI throughout the building... More

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Brandy S, Manager at Extended Stay America - Livermore - Airway Blvd., responded to this review
2 February 2013

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Livermore - Airway Blvd. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing... More

SanLeandro
1 review
5 of 5 stars Reviewed 30 January 2013

Great location with easy access to the freeway, safe and extremely quiet. The staff is friendly with great customer service.The housekeeping staff is excellent. My room looked and was cleaned picture perfect. Strong Internet access. Really good grab and go breakfasts items. Will definitely recommend the Extended Stay America - Livermore - Airway Blvd.

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Brandy S, Manager at Extended Stay America - Livermore - Airway Blvd., responded to this review
2 February 2013

We would like to thank you for your recent review of Extended Stay America Livermore. Were so glad that you found our hotel to be centrally located and convenient to all that the Livermore area has to offer, that coupled with great service and clean, fresh rooms can make for a perfect stay! It sounds like we hit the mark... More

Indiana
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 October 2012

The Good: Price very reasonable Exterior is Well Maintained Full size Fridge, Stove top, Microwave, toaster The Bad: Staff is marginal, some helpful some incredibly not. Fixtures are all cheap and de-laminating Laundry room machines in need of repair and pricey. Only the scarcest of Continental breakfasts. The front desk staff was hit or miss. One being very helpful, the... More

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Property M, Manager at Extended Stay America - Livermore - Airway Blvd., responded to this review
7 October 2012

We would like to thank you for taking the time to make us aware of your experience at Extended Stay America Livermore - Airway Blvd.. It is with great pride that we provide clean, comfortable rooms at affordable rates, which is why it was nice hear that our kitchen ammenities were helpful to you. However, given the other issues you... More

 
 
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Additional Information about Extended Stay America - Livermore - Airway Blvd.

Address: 2380 Nissen Drive, Livermore, CA 94550
Region: United States > California > Livermore
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #12 of 16 hotels in Livermore
Price range (per night): ₹4,726 - ₹6,166
Hotel Class:2.5 star (2.5*)
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