We stayed here in June 2012 with our two children ages 8 and 10. From the photos, the hotel looks beautiful, especially the pool. While it was fairly nice, but some areas around the pool were not clean at all. Our room was decent, but we were on the bottom floor near the corner of the pool. There always seemed... More

the hotel is Ok, not the best, the heater stopped working and they gave me a free standing one not so great, the fridge made noise all night, they did give me a small credit and were nice enough about it,but hey it was near the beach:))

This hotel is a very nice, cute hotel. It is nothing like a 'normal' Holiday Inn. Its more boutique. It is perfect location for walking to the local shops, beach and restaurants. Right next to a Ralphs grocery store and a few other shops for quick needs. Good for business and leisure stay. I work in Irvine, CA which is... More

This was my second stay in this hotel and I was here for four nights with my husband. I had a downstairs room at the back of the hotel which was better than the top rooms. Beds are comfortable and our room was very clean. The hotel is certainly aging and the bathrooms could do with a revamp or at... More

The hotel is good and not pricy. They gave me a hard time before arrival and upgraded me and my wife to a suite. Great job, worth 5 stars... BUT the notice from the hotel that harassing and dangerous chemicals have been used to build the hotel and a health warning wants to give me the lowest rating. So I... More

This is our third or fourth time to stay here, with our adult children and grandchildren. It's easy to get in and out of, right off Pacific Coast Highway, and across the highway (good crossing signals) from a small beach. A little further north and you are at a much larger beach. Lots of restaurants and shopping. The staff is... More

We stay at this hotel every year. It's location is perfect. Across from a fabulous beach, great restaurants (Esp Orange Inn) and a grocery store, this hotel is ideal for anyone. We have 2 boys. The hotel beds are a bit small but overall, it's fantastic. The staff is great, and they offer lots of free snacks in the lobby.... More

We had a great experience at this hotel. We stayed here on our trip from LA to San Diego. I was a bit worried seeing other reviews but this was a great place to stay. The manager on duty was very accommodating and friendly. The staff went out of their way to help us. There is a restaurant on site... More

Nicely remodeled room, great location ..we walked everywhere! The atmosphere is very relaxing with a New Orleans flair. We'd definitely stay again! Extra charge for parking though we thought it was included. $12.00 per night :-( .... but parking is charged everywhere in Laguna so the price was pretty reasonable. Very nice staff.