From the moment we arrived to the time we checked out, we were made to feel RIGHT AT HOME. The hotel is beautiful, the rooms very clean, comfortable and well equipped....just felt like home. The view and surroundings were mesmerizing. The hotel is also located very conveniently to the nearby volcanic sights like Oyunuma and Jigokudani. The hotel staff were... More

what an excellent experience that our room is japanese style with our own onsen in the room. the room rate included dinner & breakfast where the foods are so delicous which you cannot stop eating even you are full. can't believe their service is so good although we called the front desk for the shuttle bus back to sapporo at... More

We took the free shuttle service from Sapporo to Ryotei Hanayura. The staff came out to get our luggage even before we got off the shuttle. Loved the Japanese style room with a private onsen. The room was spacious, clean and neat. They served our dinners in the room and were so ever attentive. Although the staff who served us... More

We visited Hanayura as part of a minimoon. From the moment we arrived we were greeted by the manager who came running out of the door to help us with our luggage. We chose to have the full Japanese experience with a traditional tatami floor. The room was absolutely huge, clean and very attractively laid out. We also had a... More

Ryotei Hanayura is a smaller ryokan that is connected to its bigger sister Hotel Mahoroba via an interior walkway. A free shuttle bus runs daily between Sapporo and the hotels. We traveled from Lake Toya, and took a cab from the bus terminal to the hotel. While still in the cab, we saw the manager came out to take our... More