We had reserved the Western & Japanese room with private onsen. It was great, large, new especially the outdoor private onsen which the view is good. For the public onsen, it is large and great for the outdoor one. However, do not expect too much of food provided.

The reason we chose this onsen hotel was becos of its central location within Noboribetsu Onsen district. We booked a Japanese style tatami room for one night. I particularly enjoyed the outdoor hotsprings. We arranged to have a private evening dinner at the hotel. We were quite disappointed with the food. They looked well presented but the portions were tiny... More

The Hotel Mahoroba is a very large ryokan hotel so you can’t expect anything approaching attentive individual service that you might hope for in a smaller ryokan. Unfortunately the staff don't really make any effort in this regard which is a bit of a disappointment. Our room was clean and tidy and we selected the Japanese style although Western style... More

We had booked the Japanese style room. It was a little old, but not bad. The great thing about this hotel is the outdoor Onsen. These were great!

If poor service, extortionate prices and terrible chintz are what you are looking for, you have come to the right hotel on tripadvisor. Having spent time in onsen in other parts of Japan, this one came as a shock. The staff were only interested in the party of 100 coming ten minutes after us, making sure we attended dinner at... More

We stayed there for one night and were very impressed: 1. friendly, English speaking staff 2. amazing hotsprings, both indoor and outdoor (we tried all of them, and it's fun jumping from one into another, and because there're about 10+ different pools, as I remember, it's unlikely that it'll be jammed with bathers) 3. shower/changeroom facilities huge, clean, with lots... More

Hotel Mahoroba is a real gem, the hotel’s staff is very professional, its location is within walking distance of the nearby bus-depot (about a 10 minute walk, slightly uphill though not too wheelchair friendly), and best of all, the 30+ varieties of onsens (i.e. public bathing pools) offered many options for its guests to relax. The onsens offered at this... More