First of all, this was a lesson learned for me...Drove from LA to Castro Valley to visit some relatives so I was looking for something reasonable since we will only be using this place to sleep and shower. We were going to be spending most of our time at my uncles house which less then 2 miles away. The Inn... More

Where do I begin?? First, when my secretary booked the reservation, we asked for an extra bed- when I arrived, the very unpleasant, unprofessional man finally appeared behind the dest, with no smile nor friendly "Welcome" denied that I had requested an extra bed, even though it was clearly printed on my confirmation letter for $20.00 more. When I asked... More

Just a few obvervations dirty walls, dirty carpet with burn marks, bath room same thing tile floor dirty towels worn and very rough, furniture dented and scratched and grafitted, but this is all my fault looks very nice on the outside so I didnt bother to check out the rooms first, so I booked two days they have a no... More

If you are looking for a VERY cheap and decent looking hotel this is it. The facility outside looks very nice. I booked 2 NON smoking rooms which I was only granted with 1. This is my description of how we found the rooms. Room # 1: Room was clean, beds were somewhat comfortable and clean, carpet did have a... More

Cigarette burns on bedsheets and comforter. Not the best smelling. Breakfast was not worth mentioning because it almost don't exist(didn't eat there). Very cheap. $50 for a family of 4 (2 toddlers). Would not consider getting again for the safety of my family. Do not expect that your neighbors would be nice since it's a really cheap hotel/motel. Would recommend... More

The front desk is rude. They rip people off, on the wall price said $45 but they charge $60 to $75 maybe more. If you are staying over and wants to switch room they charge extra $20. That is retarted. There is no refund once you paid for the room you have no choice but to keep the room for... More

TERRIBLE! Filthy dirty. BIG hole in the bathroom wall. Water leak in bathroom meant a LAKE of water the entire time. Half the lights didn't work. DIRT and GRIME everywhere. Neighbors upstairs sounded like they were throwing bodies against the wall all night. Special odd touches: * Soap on a hand tissue in a plastic basket (like you get with... More

Got a non-smoking room for 3 nights (mistake, will book one night each time from now on so won't get stuck because of the no refund policy). Room does NOT have cigarette smell but hall way does. There are acutally signs that say this area (hall ways, any place outside of room) allowed smoking. The bedding is old but not... More

I booked a room online for low floor request, didn't get it. I being handicapped had to go up 3 stories. Ask to change room...manager very rude, would not do it. They take a COPY of you Drivers License and keep it. That seemed shady to me. Asked why and they said it goes to coorperate office. Never had a... More