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All 3 Hacienda Heights hotels »

Courtyard Los Angeles Hacienda Heights/Orange County

3.0 of 5
1905 S Azusa Avenue, Hacienda Heights, CA 91745
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Courtyard Los Angeles Hacienda Heights/Orange County
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    7
    12
    8
    1
    1
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 10 May 2012 via mobile

Rverything was good except 2 small issues. Attendant was unnaproachable and had a bit of attitude all staff seemed out of it really. Also, why does a room need to be checked before checkout? My cc info was on file, i paid with cc and still had to wait for a room check to checkout. A waste of time. To... More

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Kate Bennet, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review
15 May 2012

Thank you very much for taking the time to comment on our hotel. We appreciate all types of feedback as it allows us to make adjustments and better serve our future guests. It is not typically our practice to inspect rooms upon check out so I will personally follow up with our front desk staff to see what the issue... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 10 April 2012

Pretty typical Courtyard. The staff is very friendly and welcoming. Good location close to restaurants and an adjacent grocery store. Close to the 60 so easy to catch freeways to LA or Orange County locations. The rooms are okay....thought it was a little noisy as I could hear the people in the room next door talking and watching TV. Plenty... More

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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 April 2012

My two kids and I used this hotel over night as we had missed our connecting flight home. We checked in at 1am. Room service was still available and we ordered hamburgers which were amazingly very good. My son said it was the best burger he has ever had. The other added bonus was check out was 12 mid day.... More

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California City, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I don't care for this place at all. The staff has an attitude - Wearing their little uniforms they act like they think they are better than everyone else. The lobby leaves me cold. It isn't warm or welcoming at all. There is some kind of weird fake grass growing on a table type thing. Strange. This hotel does not... More

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Taipei, Taiwan
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 25 November 2011

The new lobby looks wonderful with nice dining space, but the rooms are still worn with acceptable cleanness. Poor sound proof between rooms, I can easily hear the conversations from next door neighbors. If you have heavy luggage, don't forget to ask for a room in the first floor, because there is no elevator in this hotel. Staffs are friendly.... More

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Naperville
Senior Contributor
38 reviews 38 reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

The new lobby area is very nice with a nice dining area and several computers for use. However, the rooms were not remodeled. Other than a nice TV, the rooms are not even close to the level of the lobby. My desk chair was a cheap metal chair as found in a meeting room. Bed was OK. The room was... More

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Reston, Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 October 2011

Bottom Line: Good, clean hotel and worked for my family. Needs improvement with noise issues. Will stay again. I wish I could have given this hotel a 4.5 stars. I had to take off points for the noise issues: dated A/C unit and thin walls (see the "Cons" section). We did end up with a room with a balcony facing... More

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Carpinteria, California
Top Contributor
58 reviews 58 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 9 October 2011

My hubby & I stayed here one night to visit family who live in the area. The hotel recently went through a renovation and looks great!! Hotel rooms were nice and clean. Mattress was comfortable in our room, but pillows were not. The staff is nice and friendly and very helpful. Breakfast wasn't great tasting, not awful, but could be... More

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Rosemead
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 July 2011
2
people found this review helpful

I had to stayed there before, and it was good. I was pleasantly surprised when I walked through the sliding door. The entire lobby, restaurant, business center was renovated. I must add it was like walking into a trendy cafe/lounge yet it was cozy. The front desk guy recognized me from the last time I stayed there over 6 mo.... More

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Pasadena, California
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 June 2011

Decent hotel for the price, not very good customer service. Clean rooms. Had to call the front desk/ housekeeping twice to get extra tissue papers. Beds were not that comfortable, the sheets felt old.

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Additional Information about Courtyard Los Angeles Hacienda Heights/Orange County

  • Courtyard Hacienda Heights
  • Hacienda Heights Courtyard
  • Hacienda Heights Marriott
Address: 1905 S Azusa Avenue, Hacienda Heights, CA 91745
Price range (per night):* INR5,153 - 8,794

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Courtyard Los Angeles Hacienda Heights/Orange County
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