The price and location was great! Some of the rooms have a lovely view of the ocean and the river and there is a path along the hotel to see the view. But our room was old, dirty and the mattresses were uncomfortable. There was a moldy, damp odor coming from the heater.
The staff was friendly and they had...
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Thank you so much for your review, will look into the problem with the mold smell.
Your Humble Servant
Eric
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I walked in at the last minute looking for a room. I was pleasantly suprised by the Surf Motel. I knew it wasn't goint to be a top of the lone hotel. I knew I was checking into an old MOTEL and needed no frills. I was impressed with the updates and was blown away with the free breakfast. The...
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Your kind remarks are our gauge on how we are doing and it makes me feel good to know we are working in the right direction. Just a thought on the feather beds or better yet a questions did my staff members offer to remove them at check inn ?
Thanks again.
Eric R. Cogdill
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We knew it wasn't going to be the Four Seasons when it's a motel, so our expectations were reasonable, but given the review here, we were left with a bit of a bad taste about the place.
The main bedroom has been updated and painted, and as you can see in my photo, looks plenty nice. They use modern electronic...
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We are in your debt and thank you for allowing us to try to make our guest experience better, in light of that be assured we have taken the following action.
1. October 24, 2011 we be installing new Electric Fireplace heaters
2. New sheets will be arriving October 23, 2011
3 .Not sure when you stayed but we did...
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Booked this as a one night stopover on the way back to San Francisco airport and wished we had more time. The location is great with cliff top views of the sea and sunset and easy access to a short cliff top walk. The breakfast was way above average with a pleasant seating area outside as well as inside. The...
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So sorry to all of the readers for not responding sooner to this and the one above it, Just got back form celebrating 32 years of marriage.
My wife and I, want to thank you for your thoughts and kind words, we hope to have you as our guest soon on a repeat visit.
Please, we also want to know...
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Though this was a motel found unit to be smaller than anticipated but clean with a feather bed! We enjoyed the bluff walk before breakfast. Sea otters entertained us and we were close enough to take pictures of them. Breakfast was a surprise with waffles made to order, yogurt, cereal, coffee, etc. Good value for the money considering that prices...
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After reading some of the reviews I decided to stay at the Surf Motel. That was a big mistake. I don't know who has written the positive reviews but I suspect it must be someone related to the owners. This is the biggest dump that I have ever booked. Dirty, smelled badly, mirror could hardly be used, bathroom sink stopped...
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We thank you for your helping hand in making us a better inn. We always want to SHINE in our guest eyes and are thankful when folks value our business enought to tell us where whe have missed the mark or have excelled.
I have shared your comments with our Manager, Brie. I have made sure that "terminix International our...
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My wife and I flew to San Francisco from Denver and took Highway 1 up to Mendocino for our anniversary. The drive was beautiful and we wanted to stop along the way in Gualala. Had read the great reviews about the Surf Inn and am happy we did! Eric is the quintessential host, always with a smile and a helping...
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Booked the Surf Motel since we were passing through on a journy up the coast. Thougt this would be the low light in the trip. Wow! Pleasantly surprised. The motel -like unit was clean & the room was nice w a big feather comforter. The sitting area outside was on a bluff overlooking the Pacific Ocean. Breakfast was good &...
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"WOW" Makes my heart jump for joy. We at the Surf Motle love the WOW Factor in life. Thank you so much for your Kind remarks. Eric R. Cogdill - Owner
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My first night as a solo female travelling up the West coast was met with a warm welcome, clean, comfy room and come morning, a fabulous breakfast (the biscuits being the stars of the show) and a short walk to a beautiful almost deserted beach. Only stayed for one night but for a 2 star property this was unexpectedly great!...
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Being in the business for over 38 years the two words I hear the most from guests are "Thank you for a Clean and Comfy room". We hope this is our hallmark. Breakfast is just our way of saying " Thank you for allowing us to be your Lodging Choice on the Coast. All our best. Eric R. Cogdill
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Digital cable. Beach view. Next to a great grocery store. Comfy bed. Refrigerator. Parking out front. What else do you need? Oh yeah the breakfast was really good too. It was more than basic continental--included eggs, bacon, biscuits, the works! I would clearly stay here again.
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This is what we are all about, our motto " We can make a very good living by not making a killing on our guest" . Eric R. Cogdill
Come Back Soon.
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