I read the mixed reviews and chose to stay here. It is all about expectations. If you want 5 star and want to be pampered, go elsewhere. I swear some people just like to whine. If you want modest, clean, good value, then you will have to put up with some DIY self service. But they tell you that up... More

First, the good. The people were extremely pleasant and friendly and helpful. I dealt with four people while there and they were very nice. However, I rate this accommodation so poorly for the following reasons. • I entered my room, kicked off my shoes, turned around, and a spider runs across the floor in my direction. I grabbed my shoe... More

Don't even THINK about asking for extra towels...The front desk staff is exceptionally rude and unhelpful. The Manager, Lindsay is downright combative. After a 30 day consecutive stay, you are entitled to a refund of your taxes per the City of SB. This hotel refused to provide a refund. The culture at this hotel chain is rude, unhelpful and downright... More

You get what you pay for. Let's be honest a room In Santa Barbara for$ 100 a night? We were upgraded which meant our room smelled like inn n out, could hear the dialogue from the front desk without picking up the phone and knew the bathroom habits of the room above us. The shower they took at 11pm may... More

We had never heard of Extended Stay and found this great place through Priceline. We paid a phenomenally low rate for an incredibly comfortable, large, quiet room. The kitchen area was clean and very useful; we want to stay longer next time and bring more groceries to fill the cupboards and apartment-sized refrigerator/freezer. Liked the full ice trays, dishes, flatware... More

I couldn't belive it. So many thing things were just wrong > At check-in we only recieved one room key. When I asked about another the clerk said they could do it but it would take awhile until they could re-key the door. > The foldout bed had no sheets - I had to contact the clerk three times until... More

We stayed three nights and were put off by the dirty common areas. The carpet was stained and did not appear to be vacuumed daily. The halls were scuffed and in need of touch up. Our bed was hard and squeaked horribly. I stayed here two years ago and thought it was clean and quiet; but the management has clearly... More

I try to be balanced with my reviews, as I travel often for business, but when my wife told me we would be spending the night at this property on Thanksgiving, I cringed...The hotel signage is minimal, but I will blame that on Santa Barbara's restrictive sign ordinances. The lobby smelled very nice with some type of seasonal potpourri-like scent.... More

This hotel may not be luxurious, but it lacked for nothing. The staff was friendly and helpful. The room was meticulously clean and very quiet. It comes with a kitchen. Maids clean weekly, or when guests check out, whichever comes first. We prefer that arrangement because I don't need my privacy interrupted.. You can get fresh towels at the front... More