I stayed in the executive tower on the 7th floor. Despite looking out over the freeway the noise level was very low and I slept well. Otherwise the room was generally OK.The breakfast included in the rate was very poor. The breakfast menu in the main area was much better but of course you had to pay for it. The... More

Our family of three from Sacramento spent a night at this hotel with the expressed purpose, then, of leaving our car at the hotel while we traveled in Chile for 2 weeks. As a package arrangement, charges for our room included the room, parking for the duration of our travels, and shuttle transportation from the hotel to the airport in... More

Great hotel for accessing the business district in the region, close to restaurants and SFO. The outside rooms are noisy so get an inside facing room overlooking the restaurant. More

We stayed here for the second time, and I was concerned after reading the reviews but booked it for one night as it is closest to our desination. Staff was great w/ quick checkin, nice room, quiet. Checked out the pool and hot tub area - it was clean & tidy. A woman with her child were having a good... More

While staying here in August 2011 for a family event (held at the hotel), we were displeased with numerous staff members, who had poor attitudes and customer service skills. While trying to check out, my elderly mother-in-law got into an elevator, which promptly broke down and continued running up, then down, and up again, & on and on. She was... More

If you are staying here for a wedding...which it seems that a LOT of people did the weekend when we were there, or for a conference-Try to get a room in the other tower. NOT the one with all the meeting rooms, Super LOUD night club and buffet. The Night club is fun, don't get me wrong, but it's super... More

We stayed at the Holiday Inn Crowne Plaza in the Executive Tower for two nights over Thanksgiving. The room was large and comfortable with plenty of light. We requested a room away from the highway so it was also fairly quiet. Except for a lack of hot water and water pressure the first morning (it was remedied by the next... More

We visited friends in San Mateo and booked this hotel at a decent weekend rate. We were very impressed with the facility and its services and thoroughly enjoyed our stay. The employees were very friendly and helpful. The room was nice and clean. Internet and parking was free. There were at least a dozen restaurants and a shopping center within... More

I booked this through Booking.com as the lowest priced one noted for that particular night and we came directly from the airport late at night. The hotel wasn't visible from the freeway and when we stopped at a couple of hotels to ask where the street was, no one knew. We finally found it and it was nearly full. With... More