The Four Seasons Palo Alto is an extremely clean, high quality hotel. The doormen are very friendly and polite without being overbearing, and the receptionists work quickly and are responsive. The rooms are spacious, the bed supremely comfortable, and the L'Occitane products in the bathroom are well stocked and have a refreshing lemon scent. The bathrooms all have a double...
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Thank you for your kind words. We were delighted to welcome you to The Hotel and of course, touched that you took a moment to share your experience.
We have shared your praises with our Doormen and Reception Team, and they are beaming with pride, and look forward to welcoming you back.
Thank you again.
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A wonderful hotel, medium sized, so modern and clean! Lovely staff :-) Bed is the the most comfortable and softest in a hotel I have ever slept in . Beautifully designed bathroom in marble (I think). Very hard to find improvements, perhaps BBC World Service on the TV but perhaps I missed that? Room service wine rather expensive, minimum was...
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Thank you for your kind words... we are so happy to hear that you enjoyed your stay, slept peacefully and took note of our bathrooms (aren't our deep soaking tubs amazing?)
We look forward to welcoming you back, and in the meantime, will explore adding BBC World to our channel lineup.
Safe travels.
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Excellent , comfortable and efficient hotel. Rarely slept in such a comfortable hotel bed. Expensive but value for money. Staff superb.
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This Four Seasons Hotel was very easy to deal with, Simple to deal with no problems or drama to speak of. Finally, it was very Restful. I get away only a few times a year with family and enjoy a stay that does not require me to deal with hassles within the hotel stay experience. Once again, you get what...
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Overall great stay....very nice at checkin. Arrived at 10am from an East Coast flight, exhausted. They were able to accomodate me with an early checkin. They offered to upgrade me for an additional $100 per night, which I declined.
Experienced the following problems, though in each case, the staff was very quick to remedy the situtuation, though at a Four...
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Best of the best hotel in the whole area of the peninsula...
The reception area is quite intimidating but when checking it in it was pretty easy & not too painful.
The executive suite is the suite to go.. yes it can be a bit pricey but what do you expect from best. It was my boyfriend's birthday and they...
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Stayed there 45 nights in 2010, while my wife was being treated at Standford.
Great place, great staff. The restaurant is very good and always accommodating
Treated my wife like a queen. Including saving her life! (thanks again Chris)
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I booked a room to celebrate wedding anniversary. I was pleasantly surprised to find out that the room was upgraded to a suite, with Champagne and cake waiting in the room.
Great location, very quite room, exceptional service. Frond desk service is by far the best in the world.
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Four Seasons continues to set the mark. Excellent service. Focus on accommodating guests' each and every request is unmatched.
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I live in the bay area and wanted a special getaway for our anniversary. We were offered a great B&B package at the last minute. They had a bottle of bubbles in our room to welcome our stay, the staff made us feel valued with every interaction, we only wish we could have stayed longer. Looking forward to our return...
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Thank you for your kind words. We were thrilled to welcome you to the Hotel and to be a part of your celebration. We look forward to celebrating future special events with you.
Best wishes for a magical Holiday Season.
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